My rights? Tumble Dryer broken 4 months after end of warranty

manch235ter

:eek::eek::eek::T:T:T you REALLY just made my night.

Oh and darling....Gucci is over rated...... as is John Lewis so it appears!

Here's my 2 pence worth (yes us gays handle cash as well!) There is such a thing as "fit for purpose" which I am assuming you were after the wording of, however it would appear you are now aware you have had sufficient life out of the machine.......

LilElvis wrote: »

It has nothing to do with my original post, but was a 'broad brushstroke' way of describing how he designed our house - and he actually said it was 'a gay thing' when he talked about it himself. Knowing him well now for nearly 10 years I know he will laugh when I show him your PC overreaction.

LilElvis

Just a quick update.

After some minor palaver in trying to speak to the right department Technical Support at JL agreed to reimburse me for the cost of the repair. I had already used the company JL utilises under their warranty to diagnose the fault so I simply had to e-mail them scanned copies of the receipts once the work had been completed and the money has already been credited to my card.

Just proves that if you don't ask you don't get!

Thanks for the help.

whitegoods_engineer

Probably why John Lewis is an expensive retailer.

George_Michael

I've bought a few large items from them and they were no more expensive that PC World and Currys, and the one item I did find cheaper elsewhere, I simply claimed the difference back using their price promise.