Can I get out of Sky TV scammy contract?

macman

ladydawny wrote: »

''Verbal contracts are nothing new. If you were put on the "wrong package", why didn't you complain last May instead of waiting until months later?'' really is that so? If I had been able to post links you would see we are not the only people tricked into this contract there are people complaining on Sky's own forums and of course getting nowhere. TBH we didn't realize we had subscribed to something with HD and 3D since we haven't got the equipment to use it and no documentation came telling us. Why do I feel I am defending myself to the people on this forum rather than getting help?

It IS a trap when you have been adding and taking off channels for years without getting a new contract. Suddenly when you are unaware that inside the Terms and Conditions somewhere is a contract for something where you don't expect it. These things are usually huge long legal documents, do ordinary people always read them or just those that get taken and start reading them more thoroughly afterwards?

You have no idea about our financial affairs so please don't assume just because we could add a few channels for a couple of months we are not strapped for cash when you have absolutely no idea of where we are, what we have to cope with let alone the in depth state of our finances.

Do you two work for Sky or something?

I shall use a helpful site in future, thanks for nothing. Maybe you should rename the forum to something longer and more fitting like...'come here so we can take you down a peg for making a mistake'

Which loosely translates as 'I don't like the answers I've been given, so I'll resort to cheap jibes'.
The bottom line is that you failed to bother to enquire what the minimum terms were when you took on the extra services, which 6m later you now can't afford.
You say that you wanted advice, which is exactly what you've been given: which is that you can't get out of the contract early without paying it up. That may not be the answer you wanted, but it's the correct one.

ladydawny

No loose translation please, take it exactly as said. I cannot see any advice, just what anyone would be able to tell me in hindsight. Also these are not cheap jibes, look down and see how all I had from you was a kind of 'it serves you right' no help at all. In hindsight I already see the problems and don't need people to point them out. If you have nothing constructive to say in answer to the thread which was 'can I get out of the contract' then best you don't comment with lots of off topic stuff like u should have, u shouldn't have, you couldn't afford etc etc. The nerve!
Anyway, I am too ill to be debating my mistakes with you and what you think I think (psychic too are you?).
Please go and 'help' someone else.

Moneysaving King, I wasn't rude to the people at Sky. They are low paid call center workers why would I be rude to them? I really don't think I am being rude to you either. I am seeing no attempt to help me, just nose in the air, you should have known type of comments threaded with 'you couldn't afford it'. Totally not the advice I asked for and again I say very easy in hindsight.

Gordon_Hose

You had the correct advice in posts #2 and #3. You can get out of the contract, but you'll have to pay an early termination fee. If you can't pay the ETF then no, you cannot be released from your minimum term. It really is that simple.

Contracts are long legal documents that most people don't read, I agree. If, however, circumstances change, as yours have, and you now find yourself tied into a minimum term, you can't complain because you didn't read those all important t's&c's. It is up to the consumer to educate themselves to what it is they are signing up to.

Might be harsh, but it's perfectly true. The posters above have given the right advice, unfortunately it doesn't seem to be what you want to hear.

Quentin

Maybe this is what you want to hear from us:

It's so unfair.

(There really is little that can be done over spilt milk, and you sound old enough to know that)

Don't know what you hoped for coming here.

A suggestion is to tell your sob story to sky and see if they will perhaps let you pay off cancellation charges on the drip as a goodwill gesture.

ladydawny

A simple 'no you cannot get out of it because of law (insert relevant one here)' would have been quite sufficient thank you. Or yes they have to have a signature if that had been the case.

I would have thought someone would have thought it a little underhanded of Sky tbh but there you go, nobody does. That doesn't matter to me. (Yes I am old enough to know little can be done over spilt milk.)
I will leave you posting then for another few thousand posts for another few years. I am sure you do help some people instead of judging them.
So regardless of what is said I will make this my last post.
Enjoy.

Quentin

You were given good advice (post #3 corrected the incorrect info sky had given you, and told you that you can cancel at any time subject to paying the cancelling early charges).

Apart from asking if you can cancel the contract, your request for help was in relation to saving money:

ladydawny wrote:

HELP:(
we really need to save all this money

Which you were immediately given help on in post #2.

Pointless shooting the messenger, or in your case pointless to lace into them and grumble about the standard of help people have tried to give you.

Gordon_Hose

ladydawny wrote: »

A simple 'no you cannot get out of it because of law (insert relevant one here)' would have been quite sufficient thank you. Or yes they have to have a signature if that had been the case.

I would have thought someone would have thought it a little underhanded of Sky tbh but there you go, nobody does. That doesn't matter to me. (Yes I am old enough to know little can be done over spilt milk.)
I will leave you posting then for another few thousand posts for another few years. I am sure you do help some people instead of judging them.
So regardless of what is said I will make this my last post.
Enjoy.

You need to pick your toys up before people start tripping over them.

macman

ladydawny wrote: »

No loose translation please, take it exactly as said. I cannot see any advice, just what anyone would be able to tell me in hindsight. Also these are not cheap jibes, look down and see how all I had from you was a kind of 'it serves you right' no help at all. In hindsight I already see the problems and don't need people to point them out. If you have nothing constructive to say in answer to the thread which was 'can I get out of the contract' then best you don't comment with lots of off topic stuff like u should have, u shouldn't have, you couldn't afford etc etc. The nerve!
Anyway, I am too ill to be debating my mistakes with you and what you think I think (psychic too are you?).
Please go and 'help' someone else.

Moneysaving King, I wasn't rude to the people at Sky. They are low paid call center workers why would I be rude to them? I really don't think I am being rude to you either. I am seeing no attempt to help me, just nose in the air, you should have known type of comments threaded with 'you couldn't afford it'. Totally not the advice I asked for and again I say very easy in hindsight.

You were given 'advice' from the outset, which is that you are legally contracted for the minimum term. Every single reply has told you that, but you won't accept it. Your choice.
Since you've already told us that you can't afford it ('we need to save all this money'), what exactly is 'off topic' about suggesting that you cease your sub in May? Don't post in a public forum and expect everyone to always agree with you.

[Deleted User]

A long thread now on a loop repeating the same thing over and over.

Should have ended at post #3.