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ADSL Filter

At the moment I need to change my ADSL filter every 4 to 6 weeks. There are only two devices connected to the master socket, my phone and router, and I still need to unplug my phone while surfing the Internet, otherwise the broadband service drops off several times per day. When I use the phone, there are often static noises.

Is it a problem of the filter? If so, can anyone please tell me where to get some high-quality filters? My broadband package is Eclipse Evolution. Thanks in advance.

Comments

  • cajef
    cajef Posts: 6,283 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    If you have static it sounds like a line fault, report it to BT for a line check.

    >>These<< filters from ADSLnation are considered to be one of the best on the market.
  • economiser
    economiser Posts: 897 Forumite
    b320, is this a coincidence? My ISP is also Eclipse. I don't get the internet drop off but I do get the hiss on the 'phone. I do have filters installed and I have tried changing them without success. I have also tried different 'phone sockets but it makes no difference. Shut down the linksys wifi and the hiss disappears.
  • b320
    b320 Posts: 20 Forumite
    Thanks for your replies.

    cajef, I have already had BT engineers come twice for the noises problem, but it still persists. :confused:

    economiser, my experience is, after I change to a new filter, the noises will go for a while, but come back again later. Hence the frequent need for new filters :(. But I do not have any linksys wifi, only a Netgear router - I use a wire - so I do not believe that is a factor.
  • normanmark
    normanmark Posts: 4,156 Forumite
    Do you have anything like Sky connected to your phone line?
  • b320
    b320 Posts: 20 Forumite
    Nope, just the phone and the router. And since there is only one socket in my flat, they are connected to the master socket, I believe.
  • JohalaReewi
    JohalaReewi Posts: 2,614 Forumite
    b320 wrote: »
    Nope, just the phone and the router. And since there is only one socket in my flat, they are connected to the master socket, I believe.

    You could try an ADSL faceplate instead of a separate filter like this... http://www.adslnation.com/products/xte2005.php
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