give a chromebook (advise please)

xsam

omg i am sat here crying i am so disappointed by this i have just had a reply from who i had contact with I'm sorry to disappoint you Sam, but look at who it is you are emailing. I'm nothing to do with Google or the #giveachromebook team.

I can't help you sorry.

Agent Scott Edy #48339 | CIA - Geek Squad - Precinct#1474 | edys@cpwplc.com | 07929483649 | @sr_edy | The Carphone Warehouse, 78-80 High Street, Worcester WR1 2ET |

| Concern for man and his fate must always form the chief interest of all technical endeavours.
Albert Einstein

| Cura et celeritas.

he was the one who offered me the something else also why as he got my email and able to do such things if hes nothing to do with it i have got no other way of contact for them and am now really unsure whether i will even get my prize or if it was even real in the first place can anyone advise me on what i can do about this i have a number of prizes not turn up since starting comping but no where near as big as this feel utterly let down an so upset

Louiseoc

Sorry to hear this Sam, is there an available link to the original comp with t&cs?

Loz

Here's the link to the original comp https://chrome.com/giveachromebook and the t&c's https://chrome.com/giveachromebook/terms
Looks like it was a US run comp that was open to the UK.
3. SPONSOR: The Contest is sponsored by Google Inc. (“Google” or “Sponsor”), a Delaware corporation with principal place of business at 1600 Amphitheater Parkway, Mountain View, CA, 94043, USA but here are the details for Google UK - might be worth giving them a shout and explain to them what's going on. Best of luck!

United Kingdom
Google London
Google UK Ltd
Belgrave House
76 Buckingham Palace Road
London SW1W 9TQ
United Kingdom
Phone: +44 (0)20-7031-3000
Fax: +44 (0)20-7031-3001

Dessallara

We all are waiting for our Chromebook too arrive, just need to have some patience, I'm sure they will turn up one day. Last e-mail I've got from them was:

Hi,

We wanted to give you an update on the delivery of your new HP Chromebook 11.

Unfortunately, since HP and Google have paused sales of the device, we've had to pause the shipping out of your new HP Chromebook too. We apologize for the delay, and as soon as the issue is resolved, we'll get your new Chromebook out the door and into your hands.

We'll send you another update as soon as we have more info about timing. Thanks for your continued patience, and congratulations again.

Thanks,

The Chromebook Team

I think it will be after Christmas

baabaa90

The ChromeBook is going to be on sale again imminently with a redesigned charger. Hopefully, ours should follow shortly.

LadyMorticia

Two people replied to the email we were sent about an update on our delivery. They both said that theirs arrived today. They both live in the US though, but hopefully our's shouldn't be too long. x

maemaesmummy

wonder if we will have to pay customs fees

rosemac

if this is a us comp I would say yes you have to pay custom charges there is an allowance but chrome book goes over it

cg1982

i really think the way the company has dealth with keeping people informed is duscusting ive emailed over 8 times and not 1 response only one update ect i know faults can happen but they should keep us imormed a bit more than what they have so if the us have got theres were looking at anoughter 3-4 weeks i reckon

Tubbss

Just had this email update...

Hey there,

We wanted to give you an update on the status of the HP Chromebook 11 that you won through the Give a Chromebook program.

We apologize for how long it has taken to get your Chromebook into your hands. As you might expect, the recall of the charger bundled with this particular Chromebook put a full stop to any shipment of the device. Following the approval of our plan by the relevant regulatory bodies, we are working to manufacture new chargers and repack boxes. We expect the UK devices to be ready for shipment in the next few weeks, and you will be the first to receive the new HP Chromebook 11 in the UK.

We appreciate your continued patience and understanding while we have been working with HP to resolve the charger issue.

Thanks again for your patience, and happy new year.