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bt uk phone no?

Is there a bt line that you call in the uk please? major problems with broadband in last 6 weeks with unstable connection and ive still got 4 months contract left. who ive talked to on chat and on phone im repeating myself all the time and after a uk call centre number
Things will get better day by day.

Comments

  • teddysmum
    teddysmum Posts: 9,533 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    You take pot luck when calling BT and are usually out of luck, being put through to a foreign call centre.
  • keep going round in circles with them and not getting any where
    Things will get better day by day.
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi wannaberich41

    I'm sorry about the problems with your broadband. Use the contact details found under my forum profile and we'll be happy to help you get that sorted.

    Thanks

    Neil
    Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • roonaldo
    roonaldo Posts: 3,420 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Tell me about it, I had a problem when had slow broadband (never got resolved after months of phoning), every time you call you get someone different and its back to square one. Even though you have phoned up 10 times before you still get "can you reset your router?" "Can you try a different filter?". Forget the webchat. I raised a complaint and only then did I get taken seriously and spoke to a UK person.
This discussion has been closed.
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