Virgin Cut me Off !!

Gambler

I was going to phone customer services but couldn't be bothered so I just ordered an ovivo sim.

When I moved a couple of contracts a few months ago, Vodafone gave me a small credit as a final bill but Virgin just stopped at the billing cycle. I didn't have any loss of service then as I used the PAC code within a few days of receiving it.

Be interesting to see if they bill me this time.

Gambler

The final bill was zero, therefore Virgin do work to the billing cycle.

seaviewing

Virgin seem unique in that when they give a PAC they also put a 30 day cancellation on the account.
This happened to me, wanted a PAC they said i had until xx to use it - i asked if i could have a PAC without the cancellation noice they said no.

To make it worse when i called a few days prior to change my mind, they still went and cut me off on the original date and the manilla call centre were useless - the UK centre helped when they were back at work on the Monday but it was over 24 hours with no service. Luckily it wasn't my main sim

I was rather unimpressed to say the least