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Coral Ripped me me off !!!!!!!!!!!

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  • tomwakefield
    tomwakefield Posts: 8,036 Forumite
    So what football match was it, and what did you actually bet on (e.g TEAM 'A' to win by 3 goals, etc) ???
    According to his other thread, he made a number of bets
    http://forums.moneysavingexpert.com/showpost.php?p=63965407&postcount=4, all in play correct scores on Arsenal Sarandi v Belgrano (top tier of Argentinian football), while Belgrano were 2-1 up.

    The bet in question is Belgrano to win 4-1 @ 125/1.
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  • tomwakefield
    tomwakefield Posts: 8,036 Forumite
    dacouch wrote: »
    Indeed it does but like any other contract a clause can be overturned under the Unfair Contracts Laws. A palpable error would not normally be called by one party of the contract but by a mediator or court.
    Possibly, but the OP would need to go to IBAS for that, and IBAS have already expressed that bookies have the right to some protection against incorrect odds (although they would prefer more clearly defined).
    IBAS wrote:
    IBAS called, as its chief executive Chris O’Keeffe has done again, for bookmakers to remove the ‘palpable error’ provision from their rules, on the grounds that its definition is subjective and can be used to protect bookmakers, inappropriately, from misjudgements when setting prices.
    A clearer definition of ‘error’, supported by examples, would be helpful, but there is no easy answer to the problem.

    ...

    On the other hand, bookmakers need protection from collusion between a customer and member of staff, and it is unreasonable to expect to be paid out at 100-1, odds written in genuine error by a cashier, when the price on display was 10-1.

    dacouch wrote: »
    Enforcing these is not easy but I would love to see someone enforce a one as many of what bookies call palpable errors or just errors and the bet (contract) is concluded when the bookie accepts the money.
    When an online shop prices something incorrectly and someone makes a purchase at the obviously incorrect amount, they may receive an order confirmation, but the contract isn't considered formed until someone has had the opportunity to manually review the order and possibly reject it.
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  • System
    System Posts: 178,352 Community Admin
    10,000 Posts Photogenic Name Dropper
    When an online shop prices something incorrectly and someone makes a purchase at the obviously incorrect amount, they may receive an order confirmation, but the contract isn't considered formed until someone has had the opportunity to manually review the order and possibly reject it.

    Slightly different scenario here as they paid the OP and then took the money back. It could be argued contract was concluded when the OP received the money.

    They then decided to take the money back.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Possibly, but the OP would need to go to IBAS for that, and IBAS have already expressed that bookies have the right to some protection against incorrect odds (although they would prefer more clearly defined).




    When an online shop prices something incorrectly and someone makes a purchase at the obviously incorrect amount, they may receive an order confirmation, but the contract isn't considered formed until someone has had the opportunity to manually review the order and possibly reject it.

    Bearing in mind a bet is governed by contract law you could take the matter to court to see their view on whether the mistake was palpable. You could also see if the court felt it was an unfair term as a bookie reserves the right to declare a bet (contract) void if they make an obvious mistake but do not afford the same protection to their fat fingered customer.

    With regard to your example of a shop it's not quite the same as a shop would generally complete the contract on dispatch. A bookie completes the contract once the punter parts with his / her money.

    Have you ever tried to ask a bookie to refund or change a bet after (Even immediately) you've parted with your money. It's highly unusual for them to refund as they regard the contract as being formed.
  • Thanks for all the replies i was reading up after it happened to me it seems coral have a habit of not paying up on bets
  • keyser666
    keyser666 Posts: 2,140 Forumite
    dacouch wrote: »
    Bearing in mind a bet is governed by contract law you could take the matter to court to see their view on whether the mistake was palpable. You could also see if the court felt it was an unfair term as a bookie reserves the right to declare a bet (contract) void if they make an obvious mistake but do not afford the same protection to their fat fingered customer.

    With regard to your example of a shop it's not quite the same as a shop would generally complete the contract on dispatch. A bookie completes the contract once the punter parts with his / her money.

    Have you ever tried to ask a bookie to refund or change a bet after (Even immediately) you've parted with your money. It's highly unusual for them to refund as they regard the contract as being formed.
    Unlikely though dacouch as their online facilities are all based in "certain" areas of the world licensed by some sham commissions.

    With regards to the OP, definite palp
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