Use Section 75 for VAT refund?

grumbler

mikrt wrote: »

I may have been wrong about the £100 limit. It looks like it applies for credit cards, ...

...and it's above £100, not up to £100.

Any reason for avoiding to explain why Paypal rejected your claim?

mikrt

grumbler wrote: »

...and it's above £100, not up to £100.

Credit card Chargeback is up to £100, above that is s75.

Any reason for avoiding to explain why Paypal rejected your claim?

Basically, as the goods arrived in good order, and they didn't ask me for any supporting evidence for my claim, they closed it. There is meant to be an appeal button, but I can't find it.

gb12345

mikrt wrote: »

Basically, as the goods arrived in good order, and they didn't ask me for any supporting evidence for my claim, they closed it. There is meant to be an appeal button, but I can't find it.

See my post #11 - PayPal (like your card provider) won't be interested in the problem you have getting an invoice - they took the payment for the supply of goots and those goods have been correctly supplied. Case closed.

mikrt

I've just spoken to HMRC.

Legally, as I'm not VAT registered he's not obliged to send a VAT invoice. But, they were equally suspicious as to why he wouldn't want to supply one.

I have now formally informed their "human intelligence sources" team.

mikrt

gb12345 wrote: »

See my post #11 - PayPal (like your card provider) won't be interested in the problem you have getting an invoice - they took the payment for the supply of goots and those goods have been correctly supplied. Case closed.

I can see that, but my argument would have been (If I was given the opportunity), is that goods were not as described, as, he stated that he would supply a VAT invoice.

Tenuous I agree, but I was hoping common sense would prevail.

grumbler

I'd exhaust Paypal procedure first or keep it going along with chargeback.
https://www.paypal.com/gb/webapps/helpcenter/article/?solutionId=163670&topicID=2500053&m=TCI

I can't check as I don't have any 'cases' in my account. Also, you can call/e-mail them. The phone number is 0800 BTW.

dazza.mk

grumbler wrote: »

I'd exhaust Paypal procedure first or keep it going along with chargeback.
https://www.paypal.com/gb/webapps/helpcenter/article/?solutionId=163670&topicID=2500053&m=TCI

I can't check as I don't have any 'cases' in my account. Also, you can call/e-mail them. The phone number is 0800 BTW.

Problem is you're talking about consequential losses here, as the seller didn't supply a VAT invoice then the buyer was unable to reclaim the VAT from HMRC, might be wrong but I',m not sure Paypal covers this.

Atidi

mikrt wrote: »

I've just spoken to HMRC.

Legally, as I'm not VAT registered he's not obliged to send a VAT invoice. But, they were equally suspicious as to why he wouldn't want to supply one.

I have now formally informed their "human intelligence sources" team.

HMRC have given you incorrect information.

Whilst a VAT registered supplier is indeed required to supply a VAT invoice to a VAT registered buyer (where VAT is charged), a valid VAT invoice/receipt must be given by a VAT registered retailer where any customer requests one.

http://www.hmrc.gov.uk/vat/managing/charging/vat-invoices.htm#3

The following link gives details on how you can complain to HMRC

http://www.hmrc.gov.uk/complaints-appeals/how-to-complain/make-complaint.htm



BTW, if you are not VAT registered yourself, why do you want a VAT receipt???

Or are you too suffering from Buyers Remorse and hope to get your money back?

John1993_2

Atidi wrote: »

BTW, if you are not VAT registered yourself, why do you want a VAT receipt???

Or are you too suffering from Buyers Remorse and hope to get your money back?

He's explained that above, he's doing work on his house on which he is entitled to claim back the VAT.

mikrt

Atidi wrote: »

HMRC have given you incorrect information.

Whilst a VAT registered supplier is indeed required to supply a VAT invoice to a VAT registered buyer (where VAT is charged), a valid VAT invoice/receipt must be given by a VAT registered retailer where any customer requests one.

http://www.hmrc.gov.uk/vat/managing/charging/vat-invoices.htm#3

Sorry, but I've read that article/page thououghly, and it only relates to VAT registered customers.
The following link gives details on how you can complain to HMRC

http://www.hmrc.gov.uk/complaints-appeals/how-to-complain/make-complaint.htm

And that link only relates to complaints about hmrc, which I don't have. Yet.



BTW, if you are not VAT registered yourself, why do you want a VAT receipt???

Self Builder.

Or are you too suffering from Buyers Remorse and hope to get your money back?

I can see it may look like buyers remorse, but he hasn't provided me with what he stated, and all I'm after is the VAT element, not all my money back.