Nationwide overdrafts requests online

TheEffect

CRISPIANNE3 wrote: »

UPDATE.

I phoned NW this am and advised by the advisor it must be an IT issue as there is no restriction on my accounts and the the account where there is no overdraft the advisor said she could arrange the facility now. However all I wanted to know was why I kept getting the message to advise no able to apply online.

Why waste your time calling Nationwide about not being able to apply for an overdraft online if you have no desire to apply for an overdraft? Seems silly to me. Just call them when you actually want an overdraft, if the problem isn't fixed by then.

CRISPIANNE3

UPDATE And not a waste of time. I was determined to get to the root of the issue. Anyway I have found if I use my Apple and then go into overdraft options it is still generating the same message. However I have tried on my Laptop with
the Microsoft operating system and when I then go into Overdraft options it works perfectly.

So the problem is not with Nationwide and it was only recently I experienced the issue.

innovate

CRISPIANNE3 wrote: »

So the problem is not with Nationwide and it was only recently I experienced the issue.

Who if not Nationwide is responsible for the error messages & suggested alternatives?