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Not Sure Whether I Bought IPhone Or Not!

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I think I ordered an Iphone 5c last week online but now I'm not sure because I haven't received it yet and the email address details I used where wrong so I never got the invoice.

And I could never check the order status.

I vaguely remember seeing an order complete page however.

The terms were £xx per month for 24mnths.

I check my online banking account and nothing has been transacted to the website selling the phone. I call the company and they say there's nothing with my details on their system.

Problem I have is that I don't want risk ordering another in the case I did actually order one, then I'd have two IPhones but I'd need to cancel one resulting in a heft cancellation fee.

So, basically does a subscription based transaction( which a monthly phone contract is essentially) show up in online banking? Meaning that I didn't actually order the IPhone?

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Dogbrah wrote: »
    ...does a subscription based transaction( which a monthly phone contract is essentially) show up in online banking?
    Yes, but DD normally shows up much later.
    Some companies, but not all, ask for your card details to take a token payment.
  • grumbler wrote: »
    Yes, but DD normally shows up much later.
    Some companies, but not all, ask for your card details to take a token payment.

    Sorry, I a newb to all of this.

    What is DD?

    ask the website or bank?

    What is a token payment?
  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    You have 7 working days following receipt of the phone so even if you get it you can cancel
    It's not just about the money
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    DD is Direct Debit for monthly payments.
    Token payment is a very small card payment to verify your card details and some of your details as well.
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