Npower to cut 1,400 UK jobs in outsourcing to India

davehsug

Question we've been asking for a few weeks Chanz. The government may want to make an example of 1 of the big 6 for political reasons. Not that we care anymore!

CKhalvashi

davehsug wrote: »

Question we've been asking for a few weeks Chanz. The government may want to make an example of 1 of the big 6 for political reasons. Not that we care anymore!

However if they do, it may benefit customers overall.

One of the EDC's has already had its business plan rejected, so maybe it will be a good thing if the government takes a stand.

Strebor

I am not surprised in the least......this company cannot run simple administration. I don't know how they can even exist. So fed up I have set up a government e-petition:
http://epetitions.direct.gov.uk/petitions/56280

Thanks to all 21 who have signed.......although public apathy does seem to make e-petitions very difficult to gain traction. With all of the complaints on this forum I'd have thought it would have attracted more signatures!! Please do if you can. Cheers, steve

undaunted

If the profits are taken here the jobs should be created & retained here in my opinion - & thats any company. Tax system should be altered to prevent benefit from using overseas call centres & the like.

That said whilst I'm generally anti overseas call centres in Npowers case I doubt that their customer service could get any worse than what they offer now!

brutus1983

Theres actually a group to boycott npower due to this 600 jobs are going in my area and the staff found out via the news before the company told them

MillicentBystander

undaunted wrote: »

If the profits are taken here the jobs should be created & retained here in my opinion - & thats any company. Tax system should be altered to prevent benefit from using overseas call centres & the like.

That said whilst I'm generally anti overseas call centres in Npowers case I doubt that their customer service could get any worse than what they offer now!

I couldn't agree more.

[Deleted User]

I have just switched to Npower, I can see trouble brewing if I have to call customer services in Mumbai with my rough broad South Yorkshire accent. I wont understand him/her and he definitely wont understand much from me. Companies have withdrawn Indian call centres in the past with this regional accent problem failing badly

dannymccann

I thought my last company was stupid for being last on the band wagon with outsourcing, seems there are even more idiotic company's out there! :eek: