123av sold me a stolen tv

timbomax

removed by agreement with 123av

MamaMoo_2

If you paid via debit or credit card, have you thought of going to your bank for a chargeback? Might be much quicker x

earthstorm

how did you pay? If you used a credit card, you could do a section 75 and tell your CC company they sold you a stolen TV, which i assume you got a crime number when the police took the tv away.

timbomax

Thanks for the replies ,I paid by visa debit card through their sage pay account,is there a time limit to claim ? What is section 75?

fluffnutter

timbomax wrote: »

Thanks for the replies ,I paid by visa debit card through their sage pay account,is there a time limit to claim ? What is section 75?

Section 75 applies to credit cards only so doesn't apply here. Contact your bank and ask for a chargeback. It's not quite as powerful as the section 75 legislation in that if the company disputes the chargeback sometimes they're able to claw back the payment but it's still your best bet and hopefully will be successful.

There is a time limit - typically 120 days. Even if you're outside this period it's still worth trying particularly as you were made to wait 90 days owing to the company's policy (and not that you couldn't be bothered to try to resolve things).

http://www.moneysavingexpert.com/shopping/visa-mastercard-chargeback

hollydays

I can't seem to see their company registration number on their website, but they are trading as various names under company number 05284825, I believe.
Also trade on eBay under name entertainmentxclusive and amazon.
On companies house they are listed as Audio Visual exclusive limited
Hth

hollydays

Small businesses view Budget cautiously
By HELEN LOVELESS, MAIL ON SUNDAY ENTERPRISE EDITOR
UPDATED: 11:25, 28 June 2010
0 View
comments

The Budget was largely positive for small businesses, say experts, though firms will not escape the pinch entirely.

Mr Salimian: Worried about VAT
Measures announced to stimulate growth in the sector include reducing the small companies tax rate from 21% to 20% in 2011, a move that should benefit more than 850,000 small firms.
Corporation tax will also be reduced by one percentage point a year for the next four years, taking it down to 24%.
New start-ups outside London and the South-East will not have to pay National Insurance contributions for the first ten employees they take on.
But the planned VAT rise from 17.5% to 20%, to come into effect from January 4, was criticised.
Daran Salimian set up his business Audio Visual Exclusive, which sells televisions, seven years ago. He now employs nine staff and has a shop, website and 4,000 sq ft warehouse in Perivale, west London.
Daran, 29, says the forthcoming increase in VAT will hit the business hard. 'We sell high value items - televisions starting at £500, and at this level the increase will impact on how and what customers spend,' he says.
'The market is already incredibly competitive, particularly since the manufacturers began selling to the likes of Tesco and Sainsbury, who can afford to offset the increase in VAT or sell items at a loss. We will now be focused on surviving.'
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Read more: http://www.thisismoney.co.uk/money/article-1697000/Small-businesses-view-Budget-cautiously.html#ixzz2lDVk0yo5
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arcon5

How did the police find you?
The only way I can think off is from the company in which case they probably already knew.

I'd send a letter before action then court for a refund. You've already given them the opportunity to sort it out

shaun_from_Africa

arcon5 wrote: »

How did the police find you?
The only way I can think off is from the company in which case they probably already knew.

That's the bit that initially confused me.
If the company concerned supplied the OP's details, then there shouldn't have been any need for them to show the receipt to prove that they paid for the TV.
The only other thing that I could think of is that the manufacturer gave the police the details of some people who had the stolen sets if those people registered them for warranty cover.

hollydays

arcon5 wrote: »

How did the police find you?
The only way I can think off is from the company in which case they probably already knew.

I'd send a letter before action then court for a refund. You've already given them the opportunity to sort it out

Don't you have to give your name and address when you buy a tv?

timbomax

Hello
The police knew where to find me because not knowing I had been sold a stolen tv I registered the tv with lg for the purposes of warranty and to get full use of smart tv, Its not just the fact that they sold me a stolen tv that bothers me its as much the fact that they replaced it with a damaged tv then tried to blame me for damaging it, and when trading standards made them replace that one they sent it back to me, how bazaar, how low can they go ?