Viruses

aardvaak

GlasgowTech wrote: »

Are you able to work around it or minimize? To try and access your own AV software or internet browseR?

I can minimize it and open Internet explorer but can not open AVG

NiftyDigits

Have you tried the standard removal instructions..posted three minutes ago?

aardvaak

NiftyDigits wrote: »

Have you tried the standard removal instructions..posted three minutes ago?

Have tried sending the link to your page to the other computor but the email wont open

What do I do now?

NiftyDigits

aardvaak wrote: »

Have tried sending the link to your page to the other computor but the email wont open

What do I do now?

Why are you trying to send the link? Why not just carry out the instructions?

aardvaak

I have now (I think) downloaded onto anoth computor transfered to a removable chip and put chip into the infected one - a black screen came up saying checkuin then it said no malware found I should now be able to use normal antivirus - but I can not.

What now?

NiftyDigits

aardvaak wrote: »

I have now (I think) downloaded onto anoth computor transfered to a removable chip and put chip into the infected one - a black screen came up saying checkuin then it said no malware found I should now be able to use normal antivirus - but I can not.

What now?

Please talk me through exactly which steps you took.

In other words, which steps you have taken that have matched with the instructions given.

aardvaak

I have now got totally fed up with the plonkers who issued this malware and have now reformatted the system.

A lot of work wasted - I hope they are happy.

Thank you for everyone who replied to help me.