Sky transponder (txponder)

TrishaM

Still having trouble with my sky hd box, so I went wandering throughout the Internet looking for solutions. When I went to the secret menu 001 select, and look at the transponder settings, my frequency is 11.778 whereas on a website it suggests it should be 12.207. http://www.skyhdsolutions.com/no-satellite-signal-being-received/
I am in Northern Ireland and wonder would that make a difference.


Any ideas?


Thanks

davemurgatroyd

The default transponder for the UK and the only one to provide a 7 day EPG is 11778 and the alternative transponders are only useful for viewers outside the UK footprint in fringe reception areas which you are definitely NOT and only provide a maximum 24 hours EPG information and also will only stay set on your box it until receives a signal from 11778 however short.

If you are not receiving full (or any) EPG listings then it is down to one of four things
1 Badly aligned dish (most likely)
2 Faulty digibox - you do not state a make or model (printed on back panel - Pace, Samsung, Thomson, Amstrad or Sky) which is essential info with this sort of query
3 Faulty lnb (bit in front of dish) or cabling
4 Interference either RF into cabling/box or microwave.

You could try changing the transponder but it is highly unlikely to give a permanent solution. You need diagnosis of your problem - trying another known working box on your system and your box on a known working dish connection.

TrishaM

The problem I was having is on another thread, UTV is receiving the no signal message, but the itv on channel 973 is good, then I have some channels eg history and history plus 1 and a few others up that way with the same message. At the moment the history channel is working, I also have problems with some movie channels ie true Christmas, Sony movies, so I am thinking it is all related. I have rebooted and removed all leads, rewired, and dusted behind the TV lol. All a mystery.. Can't understand if it is the dish why do all the other channels work...



Thanks...

iniltous

How old is your Sky box ?, I recently had to change my Thompson HD box, it was a first generation HD box about 7 years old, I was unable to get all channels, many said no satellite signal being received , others worked fine..a search online said the power supply unit on the way out gives these symptoms , mine got progressively worse, to the point were it was next to useless, Sky replaced the box for free after I said I would cancel my subscription if they didn't give me a new free box,I paid for the Thompson box myself and had never had a 'free' box from them, but I did have to agree to a minimum 12 month contract in return for the new box

Moneymaker

TrishaM wrote: »

The problem I was having is on another thread

Then why start another? Please continue in the original discussion and please answer ALL the questions, otherwise people can't help you.
https://forums.moneysavingexpert.com/discussion/4824121

TrishaM

Because I was asking about a transponder and not the no signal issue.. Sorry!

Browntoa

I've had this until they changed the cabling from the LNB on the dish

can also be a LNB problem

possibly the dish has moved slightly in the high winds the ohter week ??

TrishaM

Browntoa, this started before the windy weather of this week, and we didn't have the windy storms that u had on the mainland a couple of weeks ago. it was quiet here.