John Lewis - Have they matched cash back deals ?

Francesanne

vyle wrote: »

I love it when people get angry about prices going down, it's so !!!!ing !!!!!!. Why get angry? Just point it out. Would you be angry the price went up the day after you bought it?

As for cashback offers, an industry source I spoke to said that cashback offers only have a 40% successful application rate -- that is, only 40% of people who buy goods with cashback apply for and are successful in the application for cashback, and that's why places like JL don't pricematch them.

I was angry because I learnt the price had been reduced even before my set had been delivered. Think most normal buyers would have felt the same as me. Thankfully, John Lewis know how to look after their customers.

Francesanne

Littlestars wrote: »

I have no idea why you needed to vent anger when a simple "hello its went down in price could i have the difference please" would have sufficed, they pricematch themselves for 28 days so thats why would have been refunded the difference.

I wasn't RUDE but let them know I was upset & disappointed. Being nice to people gets you a lot further than being rude & abusive. They also received a much deserved thank you email.