We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
The MSE Forum Team would like to wish you all a Merry Christmas. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!
Cash credit into my bank account
Comments
-
Could he tell you which branch?
That would help narrow things down!0 -
He said that there was no other information attached to the payment. Or he just couldnt be bothered to find out any more information for me.
So I assume that if it is still there in another month or two chances are it was either meant for me for something I cant remember and will do shortly or it was a genuine bank error in my favour.0 -
Never ceases to amaze me how casually branch staff treat these sorts of error. Quite a few threads over the last year or so, of errors such as this. I'm still £100+ up from an "error in my favour" a couple of years ago -and the bank (NatWest) never came back to me after I reported it!0
-
Hopefully I am in the same position as you.0
-
brewerdave wrote: »Never ceases to amaze me how casually branch staff treat these sorts of error. Quite a few threads over the last year or so, of errors such as this. I'm still £100+ up from an "error in my favour" a couple of years ago -and the bank (NatWest) never came back to me after I reported it!
Are they treating it "casually"?
Or do they just not have the autonomy, level of responsibility, time or training to be able to investigate properly?0 -
Casually then.0
-
Dirk_Gently wrote: »Are they treating it "casually"?
Or do they just not have the autonomy, level of responsibility, time or training to be able to investigate properly?
I suspect a mixture of the two.0 -
Mystery solved, I received a letter from Nationwide today to say they underpaid me on a recent PPI settlement and had credited the remaining money into my account. So it was from them all along. At least I get to keep it.0
-
Dirk_Gently wrote: »Are they treating it "casually"?
Or do they just not have the autonomy, level of responsibility, time or training to be able to investigate properly?
If they don't care enough to give their staff the level of responsibility and the resources to deal with matters adequately, then that's "casually" in my book.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.9K Banking & Borrowing
- 253.9K Reduce Debt & Boost Income
- 454.7K Spending & Discounts
- 246K Work, Benefits & Business
- 602.1K Mortgages, Homes & Bills
- 177.8K Life & Family
- 259.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards