How much can a company charge you to access your personal information?

ValHaller

Slowhand wrote: »

Or is it yet another case of you not being able to substantiate what you claim?

You've been asked on several threads to do so and NEVER done so.

Why is that? Because it's what you do!

Cue you replying with TROLL, PPR, ABUSE, MSE users knowing nothing blah, blah blah etc often in capital letters.

You retain clients?

Slowhand

ValHaller wrote: »

You retain clients?

You quote the correct post?:rotfl:

ValHaller

Slowhand wrote: »

You quote the correct post?:rotfl:

Probably not. Even if I quoted the correct one, it proably wouldn't be right

Equaliser123

If a person can be identified from a recorded call then it IS data within the meaning of the DPA and a copy must be provided if a subject access request is made.

OlliesDad

earthstorm wrote: »

As i am reg under the DPA. i was told in a phone conversation by a ICO advisor recorded telephone calls are not covered, well they were not last year when i asked

I just rang them and spoke to the Head of the ICO and he said it is covered. I have no evidence but that doesn't matter..

wealdroam

OlliesDad wrote: »

I just rang them and spoke to the Head of the ICO and he said it is covered. I have no evidence but that doesn't matter..

But perhaps they'll have a recording of the call... should it be needed.

earthstorm

ThumbRemote wrote: »

You do realise that it's quite acceptable to hold your hands up and admit you made a mistake? No-one is going to think less of you for it.

how did i make a mistake I asked an advisor at the ICO who told me that it was not covered, i can only go off with what they say and not those on MSE who think they know everything.

A PHONE CALL SO NO EVIDENCE. just because you are on MSE does not mean you know everything.

OlliesDad

earthstorm wrote: »

how did i make a mistake I asked an advisor at the ICO who told me that it was not covered, i can only go off with what they say and not those on MSE who think they know everything.

A PHONE CALL SO NO EVIDENCE. just because you are on MSE does not mean you know everything.

Ok.. but what this advisor "told you" contradicts what they publish on their site. It is more likely the advice given was wrong. As a data controller I suggest you look into it.

Many people on here have successfully obtained telephone conversations under a subject access request.

System

OlliesDad wrote: »

Many people on here have successfully obtained telephone conversations under a subject access request.

As a matter of interest what proof do you have of this? I'm not saying you're wrong but you're all implying that earthstorm is making this up as he has no proof of what he was told.

However the only proof you have that MSE posters have got their phone conversations is based on their posts. There's no proof they have actually obtained it. It's as unsubstantiated as anything earthstorm has said.

boo_star

goater78 wrote: »

As a matter of interest what proof do you have of this? I'm not saying you're wrong but you're all implying that earthstorm is making this up as he has no proof of what he was told.

However the only proof you have that MSE posters have got their phone conversations is based on their posts. There's no proof they have actually obtained it. It's as unsubstantiated as anything earthstorm has said.

I'd agree with you that this is as unsubstantiated as earthstorm's posts however krisdorey already posted a link which answers the question.

It is in complete agreement with what I had been told around six years ago when I started working for a bank and they went through the DPA (and SARs.). That being that telephone recordings ARE included in an SAR.