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Mauritius

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Recently we were returning from a Mauritius holiday on an Air Mauritius flight back to the UK when after 90 minutes the plane had to turn back with a technical fault, and landed back on the island. We did not take off again for 24 hours. The airline is refusing to pay any compensation, and after contacting the CAA they both say that this EU directive does not apply to this flight as it is not an EU recognised airline and the rules do not apply.
What can we do now? Anything?

Comments

  • richardw
    richardw Posts: 19,459 Forumite
    Part of the Furniture 10,000 Posts
    edited 14 November 2013 at 5:00PM
    You were flying on a non EU airline from a non EU country so yes they are correct the rules do not apply.

    If you were flying on an EU airline, then yes the rules would apply.
    Worth remembering for future trip planning if the regulation rights are important to you.
    Posts are not advice and must not be relied upon.
  • Caz3121
    Caz3121 Posts: 15,831 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    you could see if your travel insurance covers anything
  • Caz3121 wrote: »
    you could see if your travel insurance covers anything

    The travel insurance does not cover this it would seem, although I paid a lot of money before we went
    Is there nothing we can do
    Air Mauritius are sticking their head in the sand and not prepared to offer anything
    The CAA also say the same
  • 111KAB
    111KAB Posts: 3,645 Forumite
    1,000 Posts Combo Breaker
    Is there nothing we can do

    Afraid not other than contacting airline again for goodwill offer.
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