Help! Roxburghe chasing me!

alex1985_2

Hello,

I've had a scroll through other threads, but I wanted some advice with my situation.

On the 2nd August I got a parking ticket from Vinci Park for not displaying a valid ticket (private land, England & Wales). I was pretty peeved off by this as I had bought a valid ticket and placed it on my dashboard on display. I went to the paymypcn website to see the pictures that the parking warden took (which were taken at 4am!), and the parking warden seems to have taken lots of photos (including of inside my car!), but none of the corner of the dashboard where the ticket was. Suspicious.

I emailed my appeal with a photo of the ticket to prove that I had purchased it, and explained that their poor quality photos didn't show the whole dashboard. I didn't hear anything back for a few weeks, and so just assumed that Vinci had realised their error, and gone away.

Then a couple of weeks ago I got a letter from Roxburghe, demanding money for this unpaid ticket. I emailed them and politely explained that the PCN was in dispute and I was in the process of appeal. Yesterday they replied:

Unfortunately, your account has been passed to Roxburghe. Please be advised, appeal is rejected, the account has been passed to us for collection.

Apparently my appeal was rejected, and Vinci/paymypcn don't tell me? Other threads seem to mention and appeals process called POPLA, but I haven't heard a thing about this?

I'm really annoyed - I paid for that ticket and displayed it. But should I contest this or would it be easier to just cough up - I don't have the ticket anymore (but do have the photo of it still).

Any advice?

bazster

Ignore Roxburghe, they are not worth expending any time, paper, ink or electrons on.

Write to Vinci telling them that since they have failed to respond to your appeal in a timely manner you consider that the appeal was accepted and that the matter is closed.

alex1985_2

Thanks! Will do. Incidentally, Roxburghe also sent me an unsolicited text message (demanding payment). That annoyed me, but I can't figure out how they got my my mobile number?

Coupon-mad

From the public domain - you'd be surprised. Don't reply to the texts and if they phone you, answer and tell them 'the alleged debt is DENIED.' (Phone down!)

Alternative advice mentioned here in yet another Roxburghe thread:

https://forums.moneysavingexpert.com/discussion/4814355

Have you written back to Vinci or complained by email to the BPA about not getting a rejection letter and POPLA code yet?