We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

EE internet Broadband review | the Brightbox is a dumbox. truly slow.

the EE Broadband internet will not last in the market. it is annoying slow.
I have had the EE Broadband for 6 weeks now and I can say it's the worst internet provider I've ever seen. it continuously drops connections. whether I'm connected with the Ethernet cable through the router or wirelessly, it's slow. when using the wireless connection, the router which they call "Brightbox" is right next to my laptop, yet it still loads every webpage very slowly.
They have such impressive adverts posted in billboards around England but when they are put to the test, it's horrible.
I'm considering to cancel the contract even if I was to pay a cancellation fee. the 'Brightbox' does not deserve that name at all. I would realistically call it the Dumbox.
I've used it during early morning, midday and late night. all the same.

Comments

  • macman
    macman Posts: 53,128 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Just another BT reseller now.
    What attracts people to EE is the promotional pricing.
    If you don't want LLU, the obvious choice is Plusnet.
    No free lunch, and no free laptop ;)
  • If you have slow speeds via WiFi and LAN cable, the issue is probably a poor ADSL signal down your telephone line due to a fault.

    This is the point at which most people tell me they know the line is fine blah blah blah, the truth is you don't know that without performing a full Cu Line test from your ISP's end.

    Time to give them a call!
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 347.7K Banking & Borrowing
  • 251.9K Reduce Debt & Boost Income
  • 452.2K Spending & Discounts
  • 240.1K Work, Benefits & Business
  • 616.2K Mortgages, Homes & Bills
  • 175.3K Life & Family
  • 253.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.