Experian CEO email address

marathonic

What do you mean 'take it further'? If an apology isn't enought, what do you expect, some sort of monetary compensation or something?

marathonic

Personally, I'm the type of character that wouldn't let something so minor result in the possibility of someone losing their job or facing disciplinary action.

Everyone can say things on the spur of the moment and is it really worth causing this person, and their family, potential financially difficulty just because I overheard them saying that they thought I was lying? This is especially true after having received an apology.

Sparx

Do you not have anything better to do? What more do you want? They have already apologised...

LeafGreen

we're they definitely referring to you? could they have been talking about personal life etc between calls?

and as a previous poster asked, were you lying? what was the discussion about and is there any reason for the adviser to think that you were?

GDVS

a.wallace0106 wrote: »

James I have already had a call back by customer relations who have simply said sorry - ill now take this further

You've already had all you're ever going to get. When I get valid complaints about my team I do the same thing, you get an apology but what happens behind the scenes by way of performance management or disciplinary proceedings (as appropriate) is absolutely none of your business, it's between my employer and the employee.