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Experian CEO email address
AndyNorwich
Posts: 276 Forumite
delete pleaseeeeeeeeeeeee
Wins in 2013 - Tickets to Rockness Festival ~ Barclays ticket competition Norwich vs Southampton ~ 2X England vs Scotland Football tickets ~ 2X Norwich Vs Bury Tickets (Capital One)
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Comments
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There's more things to worry about in life then chasing a CEO because of a rude customer service employee.
Move on and hope your next call is a better one.0 -
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Were you lying?0
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Really sorry to hear this a.wallace0106. Please send details of the call to customerrelations@uk.experian.com so we can urgently investigate.
Thanks
James“Official Company Representative
I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen0 -
James I have already had a call back by customer relations who have simply said sorry - ill now take this furtherWins in 2013 - Tickets to Rockness Festival ~ Barclays ticket competition Norwich vs Southampton ~ 2X England vs Scotland Football tickets ~ 2X Norwich Vs Bury Tickets (Capital One)0
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a.wallace0106 wrote: »James I have already had a call back by customer relations who have simply said sorry - ill now take this further
What do you want them to do? This is not something a CEO would get involved in.0 -
a.wallace0106 wrote: »James I have already had a call back by customer relations who have simply said sorry - ill now take this further
You're going to Take it further :rotfl:0 -
a.wallace0106 wrote: »James I have already had a call back by customer relations who have simply said sorry - ill now take this further
The CEO's office will either say sorry as well, or refer it to customer relations, who will say sorry again.
What outcome do you want from this?0 -
Please do send details. We will listen to the call and take any appropriate action. We take this sort of thing very seriously.
James“Official Company Representative
I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen0 -
Experian_company_representative wrote: »Please do send details. We will listen to the call and take any appropriate action. We take this sort of thing very seriously.
James
Only when it's in the public domain for everyone to see.0
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