please please give advice re:win

redbull08

I know its 12 that can go but only 6 of us going we will have 1 room each...
the request is from Aurora Hotels
where I'm staying at one of their lodges not prize peeps...

also they want a third party to sign the contract well I'm sorry but I simply cannot ask a friend to take that on board this is my win

Daphne01

I think you're very wise to take out insurance just in case but can't think of anything different to suggest re the stonkingly large deposit.
Tis a bit steep imo but understandable.
Hope you manage to sort it though as it sounds like a great prize

redbull08

StokieBecks wrote: »

Has the request come from the place you are stayong or through tje competition provider. If it's direct from where you are staying then get in touch woth whoever run the competition and ask them about it.they might not even be aware you have been asked. A prize should have no cost to the winner

I have called & emailed they are looking into it ...we shall see:(

StokieBecks

Speak to prize peeps. They offeted the prize and should pay and be your third party signature

mjm3346

£500 per night is the "discount" hire charge so maybe they do not realise that is already covered.
Not unusual for card details to be required by hotels even with ITV wins but not for them to take the full cost of the stay off it.

redbull08

mjm3346 wrote: »

£500 per night is the "discount" hire charge so maybe they do not realise that is already covered.
Not unusual for card details to be required by hotels even with ITV wins but not for them to take the full cost of the stay off it.

£500 per night is the "discount" hire charge
didnt get that bit mjm sorry?

robbies_gal

that sounds ridiculous ive heard of card details being taken but not a full grand up front

if the hotel arent cooperating get in touch with whoever gave you the prize its will be there responsibilty

mjm3346

redbull08 wrote: »

£500 per night is the "discount" hire charge
didnt get that bit mjm sorry?

There was an offer with the competition where you could hire it at a discounted rate of £500 a night by quoting a word (probably the publication name) so 2 nights hire with the discount would come to £1000, there is no way any deposit should be the same as that (I'll check the details in a mo)



This bit, wonder if they have confused you with a discount booking instead of being the prize winner

Enjoy exclusive use of The Coach House for only £500 per night by calling 01324 556280 and quoting Scottish Field.
[STRIKE]Prize must be taken by 30 June 2014, subject to availability; no cash
alternative available.[/STRIKE] £500 offer is based on a minimum two-night stay and valid until 31 December 2014, subject to availability. Excludes Friday and Saturday, Christmas & New Year. Terms & conditions apply.

redbull08

robbies_gal wrote: »

that sounds ridiculous ive heard of card details being taken but not a full grand up front

if the hotel arent cooperating get in touch with whoever gave you the prize its will be there responsibilty

yeah thanks robbies_gal i know
a bit steep but the place is majestic & 5*
whilst I await comp sponsors response
I called hotel group & complained a tad
I said no way am I getting a third party to sign a legally binding contract when I won this also said it doesnt say in terms what the deposit is for in detail... & that I could never pay such an amount, she was great & said she understands & will speak with manager tomorrow, also said I now need to get someone else to sign

we shall see
watch this space
thanks everyone for advice x

redbull08

mjm3346 wrote: »

There was an offer with the competition where you could hire it at a discounted rate of £500 a night by quoting a word (probably the publication name) so 2 nights hire with the discount would come to £1000, there is no way any deposit should be the same as that (I'll check the details in a mo)



This bit, wonder if they have confused you with a discount booking instead of being the prize winner

oh I see
great thanks
it was written as such that it looked like the terms related to the offer and not the actual prize..
see when I booked she said that is £3,000 pounds
I said but I won I don't pay
she said I know just quoting its £1,500 per night normally

wish someone could check that..