Sky mis-selling?

halesowenmum

Hi

If Sky sold me an HD package on the basis that it was cancellable at any time with one month's notice (which is correct as it's not part of a normal contractual subscription service), then they actually tie you in to a 12 month contract, have they missold and if so, does this fall under FSA or any other type of regulations?

I then spent 9 months and various phone calls getting to the bottom of it and being owed almost £90 in payments that I should have made as I had tried to terminate the HD months and months prior. They chose to 'refund' by crediting the £90 to my account which I was also fairly miffed about - that's £90 I'd overpaid unnecessarily and I think I should have at least been offered the option for it to come back into my bank account, from whence it came. Somehow I feel I've sorted the situation, yet at the same time I don't feel I've got my money back (if you know what I mean!).

Any advice/thoughts greatly appreciated.