Has anyone used www.theselect.co.uk?

CHR15

I think you should upload that letter template for everyone else to bang out to all these fleecing soulless 'stards littering the net.

Andypez

as requested and for those people interested, this is a copy of the email i sent to the MD of theselect.

Hope it helps, obviously amend the wording accordingly to your circumstances.
...
As discussed in our lengthy conversation today, I am requesting a full refund in respect of the £49.99 subscription fee.


I was going to phrase this email in such a way as to show extenuating circumstances in a number of ways, however i am going to limit it to one avenue, and that is the law of England and Wales, which we are both bound.


Firstly i just want to say, that having come across your website i was initially excited about the opportunities that it could potentially afford me, as currently i am a full time student and looking for potential ways to provide a regular income which your site claims, however i was bitterly disappointed once i had subscribed. The reasons of which i have discussed with you and i do not see it as a potential opportunity for me, however it cost me £49.99 to discover that.


I appreciate you may well have a number of agents selling your items, this is not my issue.


Under the current law, I have an unconditional right to cancel an order (under the Consumer Protection (Distance Selling) Regulations, October 2000).


As well as this, "...By law, customers in the European Union also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered...."


This means that basically i have the right to cancel my order for any reason, this even includes and is often cited if there is a change of mind by the customer within a 7 day 'cooling off' period.


So therefore on that basis, as the item was delivered immediately electronically, i am still within my 7 day 'cooling off' period, i have changed my mind and entitled to a full refund.


Further to this, it could also be argued that the terms and conditions are unreasonable or unfair under The Unfair Contract Terms Act 1977 and Unfair Terms in Consumer Contracts Regulations 1999. it could easily be argued about the unreasonableness and unfairness by the process which is applied to the subscription requirement. if it is judged unreasonable or unfair, your terms and conditions would have no legal standing.


I look forward to a satisfactory response to this matter, i.e. a full refund, failing that i would have no alternative than to take this matter forward and seek recourse through the courts.


I look forward to your response
[FONT=Geneva, Arial, Sans-serif][/FONT]

stevmartin

Oh boy, theselect.co.uk and Benjamin Fountain (The MD) are awful. Just out to rip people off.

The prices offered on their stock list are bad, you will be very lucky to make any profit. The price of the subscription is a rip off and you will be very very lucky to get a refund from them.

This company should be taken offline. Theselect makes me very angry, avoid the company or face getting ripped off.

I tried to get a refund from Benjamin Fountain (The MD) but he refused, I have tried for 2 weeks now and still no luck, the consumer needs to fight back. Too many people have been in the same situation as me and I really feel for them people.

What can we do?

mariawm

Hi all... my husband and I just signed up with theselect.co.uk annual subscription of £299, we were promised up to 80% discount prices on product we can sell in ebay.
We signed up on 22July, after we're in, we found everything just like you all said.
The prices are higher than ebay even than high street.

We didnt research first before signing up, taken by their promises of making some profit.

So, on 27July, (within 7 days of purchase), we requested cancellation and refund. Then you know, they refused, the same people you were all dealing with, Darren and Benjamin Fountain. This was after a very very long conversation, talk, and emails.

Because we paid through paypal, we placed a dispute against this transaction due to 'Significantly not as described'. Then paypal gave us a time for us to resolve the issue with the seller. Of course, theselect refused the refund. So we escalated the dispute to a claim.
Unfortunately, paypal closed our claim because their policy does not cover subscription.

We feel gutted and so angry!, £299 is alot of money! though we should've made some researched first before signing up with anything... including this.

This is now 2009 after 2 years of you all discussed this. I dont know how many people have been tricked so far.

Im willing to take further action by reporting them to Trading Standard Office due to unfair trading practice and violation against consumer protection distance selling regulation.

But if many people report this problem, will make the case stronger.

RFW

mariawm wrote: »

Im willing to take further action by reporting them to Trading Standard Office due to unfair trading practice and violation against consumer protection distance selling regulation.

But if many people report this problem, will make the case stronger.

Sorry you've had such a terrible experience, unfortunately Trading Standards are for consumer affairs and in this instance you technically weren't a consumer, this was a business to business transaction (even if you haven't yet set up a business, your intention was to buy goods to resell via this site).

It would probably be wiser grouping several people who have been ripped off together and taking legal advice.

Just to add as a long term trader, there isn't an easy way to break in to buying and selling, you need to do research on both the buying and selling sides.

Hardnose_Businessman

ok i'm new here and i have been looking to join theselect.co.uk to try a retail website. i have been fore warned by my wife who felt what they promised was too good to be true so i decided to do some research and wow! im still interested in having an e-commerce website and i will like some advice on whether dropshipping is good or if anyone is with any company and can say that they are good and offer what they promise? Thanks