Toggle Mobile 31 October 2013 at 6:31PM edited 30 November -1 at 1:00AM in Mobiles 4 replies 614 views

Gillor

Can anyone using Toggle Mobile clarify the following me please? I'm sure the answer is must be extremely simple but I seem to be missing it completely.

When in Spain, if I have a UK Toggle card with a Spanish number and I want to contact:

(a) a non-Toggle mobile, say Vodaphone, which is also in Spain, what would the rate be?

(b) a Toggle mobile with a Spanish number which is also in Spain, do I dial their UK Toggle number or their Toggle Spanish number and what would the rate be?

Sorry if this has been covered before but I am new to this particular forum.

grumbler

I am not using it, but it looks pretty clear to me that it's (a) 3p (Spain to UK) and (b) 9p (Spain to Spain).
Yes, it looks odd, but in the first case the recipient pays to receive the call in Spain.

Gillor

Thanks Grumbler; although you are not using it I think your conclusion is spot-on. Can't see how it can be anything else now that I look at their web site again.

JPR

Regarding the second query, I think that it would be best if you dialed their UK number rather than the Spanish number). Then it would only be 3p.
Receiving calls would be free for the other Toggle number.

The "Local numbers" are best given to hotels, foreign based friends, etc. - it seems always to be best to call a UK number from Toggle.

Make 100% sure that the SIM is on the local profile. Theoretically it should switch automatically but this week my son traveled through 4 European Toggle countries with no problem, flew to the USA and his first text message cost 48p instead of 7p. He had to change it manually.

Gillor

JPR wrote: »

Regarding the second query, I think that it would be best if you dialed their UK number...........Make 100% sure that the SIM is on the local profile............

Very helpful, thanks.