ParkingEye "Invoice" - The Range Barrow-in-Furness

deadlydiego

Hi

This is my first time writing on this forum and require some help regarding the situation regarding a ParkingEye fine or invoice.

I have read through some of the threads on here and I am confused with which is the best thing to do whether it be to IGNORE letters, APPEAL the decision through the company and then through POPLA, or paying the earlier £60 invoice and APPEAL after it has been paid?

If anyone can help me with some advice on how to progress with my scenario, it would be much appreciated.

This is a brief description of what occurred;

- I was invoiced for this charge for parking in the Range for 37 minutes

- The timing of this event was outside of consumer hours - (It was Sunday Morning and before the Range was open)

- Only car in the car park.

- Parked there as had an emergency dentist appointment across the street, which supplies no car parking spaces.

- The street behind the dentists is a residential parking area

- There is no charge levied in parking on the Range car park.


Any help with this process would be much appreciated

Regards

jeanraffio

I know it can be be confusing at first but please, virtually ever thread in big capital letters does say: DO NOT IGNORE!

So, don't ignore this 'fine' and certainly don't pay the invoice (there's no right of appeal after paying it).

The Range is a well known hotspot on these forums. Have a read of the below, but in summary, it's a soft appeal and then a win at POPLA. So some hoops to jump through but you'll get there in the end. All the mitigating circumstances you mention are immaterial, so don't worry about or use those.

A WALK THROUGH THE PROCESS

Firstly, you don't have to pay the charge, it is not a fine, it is not a penalty, it is a speculative invoice from a Private Parking Company that has no statutory authority. However, you will need to go through a few hoops to get rid of it.

The first thing you MUST do is to start to understand what all this stuff is about. The only way to do this is to spend a day or so reading this forum - the most recent threads, say from the past month. If you see the advice 'IGNORE' you MUST ignore it. Ignoring a Parking Charge Notice will bring you months of fun and games that I can assure you, you don't want to be dealing with.

In a nutshell this is the process you will need to follow.

1. Read recent threads.

2. If the parking incident was at a retail park/shop go back to the store the Parking Charge Notice relates to and see THE manager, complain about a genuine customer being harassed and ask that they cancel the ticket. Show him/her any receipts for the day in question. If they are unable to do this ask for the name and address of the MD/CEO, as you will now write to them (and DO it!).

3. If it was a general car parking facility you need to find out who the landowner is (Google search) and send off a letter of complaint to them.

4. If you have receipts for the day (or bank/credit card statements) proving purchases, send (redacted) copies of them to PPC with covering letter stating you were a customer on the day, and shopping at their principal's establishment was the only cause of any overstay.

5. If 2, 3 or 4 above don't work, then you're into the more formal stuff.

6. If it was a windscreen ticket, do not contact the PPC at this point, you must wait for the 'Notice to Keeper' (NtK) to arrive. This should be no sooner than 28 days after the incident and no later than 56 days after it. Theses dates are very important, and you must retain all tickets and letters you receive.

7. If it was an ANPR camera incident and the first correspondence you've received is the NtK, this needs to be received within 14 days of the incident; as above, dates very important, retain all paperwork.

8. Once you receive the NtK the process below will need to be followed.

9. Soft appeal to the PPC (you'll understand this when you start reading the threads).

10. Likely rejection, so in your soft appeal you ask that a POPLA code be given to you if your soft appeal is rejected.

11. Lots more reading about POPLA Appeals (read the 'sticky' at the top of the forum index 'POPLA Decision', especially the last couple of months' reports of victories - it will give you a good idea of which points win at POPLA).

12. Draft POPLA Appeal and let us see it for further advice before submission.

13. Send to POPLA.

14. Await POPLA (positive) result with PCN cancelled - we're running at 100% success rate on the forum. A POPLA decision is binding on the PPC, but (in the event of an unlikely loss), not binding on you.

---

Please confirm a couple of things (if they are not already contained in your opening post)

a. Was the incident, and do you live, in England or Wales?
b. Is the car a lease/hire or company vehicle (important as the process will be slightly different and you will need to act quickly)?
c. Are you under 18?

---

Now - final, but IMPORTANT points.

* Never say who might or might not have been the driver on the day - there is no obligation on you to do so (some PPCs will ask you to name the driver/motorist before they can deal with your appeal - DO NOT comply with their wishes). In any correspondence with the PPC, always refer to the driver in the third person, never say 'I didn't see the signs' or 'my wife didn't see the signs', you say 'the driver didn't see the signs'.

* Always be aware of any deadlines, PPCs impose them (but most of these are challengeable), but if they are reasonable do keep to them. The important one is the POPLA deadline - strictly 28 days from the date the rejection letter containing the POPLA verification code is sent to you by the PPC. Miss it and you miss the one golden opportunity you have to totally kill this charge. I cannot stress that enough.

deadlydiego

Thank you very much for that info

Have been reading on the ParkingEye website that more and more people are being taken to court about refusing to pay once the POPLA decision has been made and come back unsuccessful. What is the likelihood of this?

Umkomaas

deadlydiego wrote: »

Thank you very much for that info

Have been reading on the ParkingEye website that more and more people are being taken to court about refusing to pay once the POPLA decision has been made and come back unsuccessful. What is the likelihood of this?

Next to zero if you do plenty of research of CURRENT threads and follow advice from here.

Please note 'ignore' (especially in the context of PE) is definitely no longer recommended.

jeanraffio

deadlydiego wrote: »

Thank you very much for that info

Have been reading on the ParkingEye website that more and more people are being taken to court about refusing to pay once the POPLA decision has been made and come back unsuccessful. What is the likelihood of this?

You won't lose at POPLA if you follow the advice of the forum - 100s of people on here in the past 6 months have had approved appeals that have been won - we haven't lost one yet - don't believe the PE propoganda (the're using fear tactics to make you pay!).

Follow the above advice and get the ball rolling...

Coupon-mad

deadlydiego wrote: »

Thank you very much for that info

Have been reading on the ParkingEye website that more and more people are being taken to court about refusing to pay once the POPLA decision has been made and come back unsuccessful. What is the likelihood of this?

Won't happen on here. :T

fil_cad

Coupon-mad wrote: »

Won't happen on here. :T

Hope the trolls at PE have read this

Coupon-mad

PE don't like Barrow-in-Furness Court anyway, they won't rush back there in a hurry!

https://forums.moneysavingexpert.com/discussion/4807738

:T:T

But this OP will win at POPLA with our help anyway.

deadlydiego

This is what I have wrote in my letter to Parking Eye. Is this a reasonable attempt or have I missed anything out of it?

Dear Sir or Madam

I am writing this letter regarding a Parking Charge Notice I received through the post on the 30th October 2013. I am the registered keeper of the vehicle **** *** and is regarding the reference number ******/******.

I would like to appeal against this parking charge notice as there has been no financial penalties or loss been incurred against your company, the business the car park is situated and also the landowner. The driver has parked in a car park which has no parking fees and therefore finds the charge attributed to this notice excessive.

I am therefore addressing you to cancel this parking charge notice for the reasons stated above. If you disagree with the reasons stated, I would be grateful if you would send me a POPLA code so that this appeal can be pursued through an independent appeals process

Yours Faithfully

Umkomaas

deadlydiego wrote: »

This is what I have wrote in my letter to Parking Eye. Is this a reasonable attempt or have I missed anything out of it?

Dear Sir or Madam

I am writing this letter regarding a Parking Charge Notice I received through the post on the 30th October 2013. I am the registered keeper of the vehicle **** *** and is regarding the reference number ******/******.

I would like to appeal against this parking charge notice as there has been no financial [STRIKE]penalties or[/STRIKE] loss [STRIKE]been[/STRIKE] incurred [STRIKE]against[/STRIKE] by your company, the business the car park [STRIKE]is situated[/STRIKE] services [STRIKE]and also[/STRIKE] nor the landowner. The driver has parked in a car park which has no parking fees and therefore finds the charge attributed to this notice excessive.

I am therefore addressing you to cancel this parking charge notice for the reasons stated above. If you disagree with the reasons stated, I would be grateful if you would send me a POPLA code so that this appeal can be pursued through an independent appeals process

Yours Faithfully

Just made a few changes. I think it's then good to go.

Guys_Dad

start here https://forums.moneysavingexpert.com/discussion/4816165