We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Ryanair admin fee not in the headline price contrary to their agreement with the OFT
mapryan
Posts: 91 Forumite
All
According to this MSE article, Ryanair agreed with the OFT "not to hide charges until the end of the booking process, and instead include all compulsory fees in the headline price."
However, I've had a look round their site this morning for some flights and it appears that this is exactly what they're doing.
For example, 4 X £31.99 = £127.96. To get to £155.96, you need to add on the £28- admin fee
Cheers
Mike
According to this MSE article, Ryanair agreed with the OFT "not to hide charges until the end of the booking process, and instead include all compulsory fees in the headline price."
However, I've had a look round their site this morning for some flights and it appears that this is exactly what they're doing.
For example, 4 X £31.99 = £127.96. To get to £155.96, you need to add on the £28- admin fee
Cheers
Mike
0
Comments
-
It seems you are right. When choosing the date and time to fly, the £7 admin fee is excluded from the displayed fare, and is included only when you select a date and time. This appears to be a breach of Article 23 of Regulation (EC) No 1008/2008.0
-
According to Regulation 4 of the Operation of Air Services in the Community (Pricing etc.) Regulations 2013, both the OFT and the CAA are responsible for enforcing Article 23, which has been in force since 6th April 2013. Therefore you should complain to both.0
-
Aren't RA controlled by the Irish equivalent of the CAA?Change is inevitable, except from a vending machine.0
-
Article 23 states that it applies depending on the location of the airport from which a flight departs. Therefore even a non-EU airline departing from a UK airport would be subject to enforcement on this matter by the CAA and OFT.Aren't RA controlled by the Irish equivalent of the CAA?0 -
I wonder if it depends on the definition of "compulsory". In the past RA have got round the problem of compulsory fees by sometimes having flights where that compulsory fee did not apply0
-
That doesn't get around it. All that matters is whether the fee is unavoidable on the specific air service (flight) whose price is displayed.alanrowell wrote: »I wonder if it depends on the definition of "compulsory". In the past RA have got round the problem of compulsory fees by sometimes having flights where that compulsory fee did not apply0 -
I'm not seeing this, I've checked the same flight - must have been a momentary problem?0
-
More likely it was a glitch. The admin fee was included in the price when I was booking a flight with them a few weeks ago.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.3K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards