Titan Plastic oil tank split

Peterpan18

I had a titan plastic tank fitted on 31 January 2003, during a service last week the engineer noticed two splits in the top of it and kindly sealed them to stop water getting in.
My question is, I notice from trawling the net that this seems to happen quite often and in the same place and the figure over 58,000 tanks have had to be replaced by Titan alone due to something in the material supplied to Titan and other tank manufacturers.
My tank is 9 months out of the 10 year warranty given by Titan and they don't want to know except to offer to get their recycling section to contact me.
As this appears to be a know fault caused by/during the original manufacture of the tank I would have thought they (Titan) would have some responsibility for the cost of a replacement tank or am I clutching at straws?

G_M

There are 3 ways to get a refund/replacement/repair:

1) the warranty. But sounds like that's (just) run out

2) the Sale of Goods Act 1979. This means going to the retailer/supplier (not manufacturer) and claiming it was not fit for purpose. I would argue an oil tank should last longer than 10 years. See http://www.tradingstandards.gov.uk/cgi-bin/shropshire/con1item.cgi?file=*adv0043-1011.txt

3) Goodwill by manufacturer. Actually 'goodwill' can also be 'reluctant consent' to replace.... involves continuing to hassle them, each time with a new argument, new evidence, until they concede!