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Mobile outlet / Phonebox Direct - reliable?

Mad_Dog_2
Mad_Dog_2 Posts: 15 Forumite
:confused: I am looking for a SE k800i or a Samsung U600. I have seen both of them free after claiming cashback on both Mobile Outlet and Phonebox Direct. Does anyone know if either of them are reliable when it comes to paying out on cashback claims?

Comments

  • mobilejunkie
    mobilejunkie Posts: 8,460 Forumite
    Definitely avoid The Mobile Outlet (not used them but been following them and asked awkward questions which they didn't reply to - t&c are appalling) and go with Phonebox Direct or Coolnewmobile (same company). Not the safest place, but much better IF you understand AND closely follow the t&c. I have a contract with them and another with their sister site but not yet got to the claim stage - but will get more contracts through them and do understand the t&c. Of course, bow those with more direct experience IF they HAVE followed the t&c!
  • Mad_Dog_2
    Mad_Dog_2 Posts: 15 Forumite
    Thanks for your advice. I see you answer a lot of queries on mobile phones - its very good of you to take the time.
  • rothers798
    rothers798 Posts: 40 Forumite
    My wife and I are currently in dipute with The Mobile Outlet in regards to perfectly good cashback claims, I would avoid next time!!
  • mobilejunkie
    mobilejunkie Posts: 8,460 Forumite
    I don't like to see dishonest companies ripping people off. Had considered the Mobile Outlet many times but only need to read the threads on here (almost universally bad!) about them or take another read through their t&c! Same applies (first point) to Phones2udirect and at least one or two others!
  • If it's a choice between phoneboxdirect , the mobile outlet and phones2udirect.. that's an easy call phoneboxdirect everytime.

    The Mobile Phone Insider

    :j happy to help
  • Mad_Dog_2
    Mad_Dog_2 Posts: 15 Forumite
    Thanks everyone for all your coments. I think I will go with phoneboxdirect!:j
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