DFS Sofa Stores

bigbulldog

A rant is different to assuming the sales adviser seemed drunk in which you did.

2: Sales man didn't seem bothered. The fact someone more senior had to call him out the office to service me was a good indicator of this.

So you expected him to stop what he was doing just because you walked into the store or maybe just maybe he might of been assisting another customer on the phone at the time or even completing paperwork as he was called out of the office rather than assuming once again that he was just twiddly his thumbs.

And you only had 10 minutes to spare was a tad tight to achieve in real terms even though you been advised this was possible.

societys_child

Oh dear, no twitter account, what is the world coming to :wall:

hollydays

I imagine the reason they encourage interest free credit is the likelihood of them making lots of dosh when a buyer defaults.i don't see them as a store selling sofas, but as a store selling finance. The finance lasts longer than the sofas..
Imho, highly overpriced tat.( but then I prefer secondhand furniture)
I not having a pop at the op, just my opinion.

earthstorm

'interest free credit' is just a marketing ploy, you will if you look round find the same items cheaper because DFS will always have the interest you would have been paying included in the item price in the first place, so even if you went in and paid full price you would be paying more than anywhere else or they would say 'as you are paying full price we can give you % discount'

bigbulldog

hollydays wrote: »

I imagine the reason they encourage interest free credit is the likelihood of them making lots of dosh when a buyer defaults.i don't see them as a store selling sofas, but as a store selling finance. The finance lasts longer than the sofas..
Imho, highly overpriced tat.( but then I prefer secondhand furniture)
I not having a pop at the op, just my opinion.

How does a company make lots of dosh when a buyer defaults.???

earthstorm

bigbulldog wrote: »

How does a company make lots of dosh when a buyer defaults.???

The company wont, but the finance company will.

How finance works is that

1) the customers wants an item on finance from a retailer
2) the customer will complete a finance agreement in store and pay a deposit
3) the store will process the agreement with the finance company
4) if you pass and are granted finance, then the finance company will then pay the retailer the full cost of the item as it is the finance company that are actually making the purchase.
5) you then pay the finance company the agreed payments according to the payment plan

so if you default it is the finance company that will chase you and/or recover the item

bigbulldog

But the finance company still wont make lots of dosh as there's no interest on the loan and if the finance company then chase the customer for the payments and they don't get any the chances are that the debt would be sold at a greater reduced amount to a 3rd party to collect therefore at a loss.

earthstorm

Interest free for a certain period or if you default, most major finance companies have their own Debt Collection Services, so no need to sell the debts on, they will get a CCJ against you and then bailiffs to recover the debt or the goods.

fridge_raider

How is that a better result for the finance company than if the customer just paid off their loan at the agreed rate ? It isn't. There is no 'loads of dosh' to be made from defaults.