Vodafone: avoid them if looking for a new contract

NFH

Silk wrote: »

So if O2 helped you out when you were made redundant last time why did you repay their loyalty by changing to another providor ???

Indeed, and why make the same mistake twice of acquiring a phone on credit rather than saving up until you could afford to buy it outright?

Herongull

Personally I think everyone (other than millionaires) should avoid costly phone contracts (not just with VF, avoid all expensive contracts with all mobile companies )

Always buy the phone outright - if you can't afford a £500 phone buy a £100 phone (and if you can't afford a £100 phone buy a £20 etc etc). The more money you spend on phones, the less money that is available to spend on other things.

Then go PAYG. It avoids all contract problems. If you made redundant, you have fewer fixed outgoings. If there is signal problem, just port out. If the CS is lousy, just port out. If your phone is lost or stolen, the sim stops working when the credit is used up so no £10,000 bills run up by thieves.

This is commonsense, not rocket silence.

However I also think phone companies have something to answer for - because they encourage ordinary people (non-millionaires) to take out phone contracts. Some people are even encouraged to take out phone contracts for their children!:eek::eek::eek::eek::eek:

So I think the OP was right to advise people to avoid phone contracts (but didn't need to mention VF). The right advice is to avoid phone contracts full stop (unless you are a millionaire).

Cycrow

of course, there are times when it can actually work out cheaper to get it on contract than to buy outright, so its not always more expensive

datlex

NFH wrote: »

We don't agree that Vodafone should be avoided as a result of your mistake. You should have bought your phone SIM-free and got a SIM-only contract or even Giffgaff.

Not too sure where OP made a mistake. Oh wait they made the mistake of thinking their job was secure...........


OP, did you go through to the retentions department of Vodafone? You may find them more helpful than the average call centre operative. Instead of asking for a reduced price for the duration of the remainder of your contract, look at renewing for longer at a lower price. As you are 18 months into a 24 month contract this might be an option for you.

I would also look at what cheap hand sets you can pick up and see how much you could get for your.

grumbler

datlex wrote: »

Not too sure where OP made a mistake. Oh wait they made the mistake of thinking their job was secure...........

Not saving enough for not begging Vodafone for a reduction straight after they were made redundant? Wasting £41 p.m. on an unaffordable mobile with overpriced contract instead?

OP, did you go through to the retentions department of Vodafone?

retentions
(retention) the act of retaining something

I seem to have missed the fact that the OP was leaving Vodafone.

datlex

Live and learn, the retentions department often have more clout than others......

salvyria

Silk wrote: »

So if O2 helped you out when you were made redundant last time why did you repay their loyalty by changing to another providor ???

I switched to Vodafone because O2 couldn't offer or match the products I needed at the time.

I tried via their retentions dept but there wasn't anything they could do.

salvyria

datlex wrote: »

Not too sure where OP made a mistake. Oh wait they made the mistake of thinking their job was secure...........


OP, did you go through to the retentions department of Vodafone? You may find them more helpful than the average call centre operative. Instead of asking for a reduced price for the duration of the remainder of your contract, look at renewing for longer at a lower price. As you are 18 months into a 24 month contract this might be an option for you.

I would also look at what cheap hand sets you can pick up and see how much you could get for your.

Not yet got to that stage, I am still in the VF CS mill. Going round and round trying to speak to someone who has a decent suggestion of what to do.

So far, I've explained what's happened/what I want to 5 different people via 4 different cs routes.

Earthworm

salvyria wrote: »

I switched to Vodafone because O2 couldn't offer or match the products I needed at the time.

I tried via their retentions dept but there wasn't anything they could do.

Most people switch to save money but the best price isn't always the best option as this example shows. Sometimes it is worth that extra pound or 2 if your service is catered to your requirements.