Asda selling underweight

Stonker

I bought some king prawns in Asda yesterday, the sticker on the freezer said that the bag was 240g but having got home, the packet is only 200g. What should I do? It must surely be worth writing to Asda? They must be breaking the law

DevCoder

Maybe the ice melted

Was the 240g frozen or unfrozen weight?

Stonker

200g inclusive of ice glaze

unholyangel

In that case the 2 possibilities I can think of are 1) wrong ticket - ie ticket for another similar product thats perhaps sold out and asda forgot to remove the ticket or b) weight has been reduced instead of raising prices and asda havent gotten around to printing new tickets yet.

As for illegal....debatable. While the ticket may say 240g, presumably the packet itself says 200g? In my experience, people check the ticket for price, check its the ticket for the product they have/want and also check the price per 100g/kg/whatever. Probably against guidelines but not enough to even earn them a slap on the wrist.


Quite a good chance it wouldnt mislead the average consumer imo.

Certainly doesnt stop you complaining to asda and seeing whether they will give you a goodwill gesture.

skitler

Stonker wrote: »

I bought some king prawns in Asda yesterday, the sticker on the freezer said that the bag was 240g but having got home, the packet is only 200g. What should I do? It must surely be worth writing to Asda? They must be breaking the law

just for curiosity how many king prawns where in the pack :beer:

bris

More curiosity here but do you take everything home and weigh it?

Stonker

bris wrote: »

More curiosity here but do you take everything home and weigh it?

no. the 400g bag was £4, the '240g' bag was on offer at £2. When I was cooking, i noticed that the '240g' bag was 200g with ice, 180g without

Steve059

Personally, I suspect that the pack size was reduced and the SEL wasn't changed.

The relevant legislation is the Price Marking Order 2004.

http://www.legislation.gov.uk/uksi/2004/102/article/1/made

I'd go back with the receipt. Find the same product. Check the Shelf Edge Label (SEL). If it still says 240g, weigh a pack on one of the scales in the fruit & veg' section. If it weighs 200g, take a photo of the SEL and have a word with customer services.

Then, the next time you visit, check the SEL. If it hasn't been corrected, take another photo and contact your local Trading Standards Dept.

Stonker

Maybe I'll try that.....

JReacher1

I assume you've eaten the evidence though?

Stonker

JReacher1 wrote: »

I assume you've eaten the evidence though?

I don't eat packets