do i have to pay exit fee if SSE put up prices?

goliath832

I am on SSE's discount energy bonus october 2014 tariff which has £50 exit fees per fuel. Do these fees still apply or can I switch for free because they are upping their prices?
Thanks in advance

Quentin

If it's a fixed price tariff till next October, then you won't be affected by any of the current price increases.

goliath832

Its not a fixed tariff, but a fixed discount of 10% off their standard prices. My prices are going up as I've received their letter

bloss0m

I am on asimilar situation but with British Gas which ends end of November

http://www.britishgas.co.uk/products-and-services/gas-and-electricity/our-energy-tariffs/Tariffs-A-Z/online-variable-november-2013-terms.html

I am unsure of they can take into account the time it takes to move provider

Quentin

goliath832 wrote: »

Its not a fixed tariff, but a fixed discount of 10% off their standard prices. My prices are going up as I've received their letter

In that case it's a tariff which is allowed to vary so the exit charge would apply. (You always get the benefit of the discount, but not a price fix).

The ts + cs say you have to pay exit fee if you leave the tariff before 1/10/14.

goliath832

Just found this on Which?

1. Don't pay increased prices or exit fees to your supplier

If your energy company raises prices you shouldn't have to pay a penalty for switching away from them, as the price change is effectively a change in the contract you originally signed up to.
If it tries to charge you an exit fee or says you will have to pay the higher rates until your switch goes through, then you should complain - refer your energy company to Ofgem's Standard Licence Conditions 23 and 24, which sets these rules out.
You need to tell your energy supplier you wish to leave by the date the higher prices come into effect. Also make sure that your new supplier contacts your old one within 15 working days to tell them you're switching.

NeverInDebt

It seems to mention this on which site Source

https://www.ofgem.gov.uk/gas/retail-market/market-review-and-reform/notification-price-changes

goliath832 wrote: »

Just found this on Which?

1. Don't pay increased prices or exit fees to your supplier

If your energy company raises prices you shouldn't have to pay a penalty for switching away from them, as the price change is effectively a change in the contract you originally signed up to.
If it tries to charge you an exit fee or says you will have to pay the higher rates until your switch goes through, then you should complain - refer your energy company to Ofgem's Standard Licence Conditions 23 and 24, which sets these rules out.
You need to tell your energy supplier you wish to leave by the date the higher prices come into effect. Also make sure that your new supplier contacts your old one within 15 working days to tell them you're switching.