Help sold wrong size shoes

FayeC

I bought a pair of size 12 ugg boots for my daughters xmas from Office last november, she wore them for around 3 months. I them put them away for this winter, when I took them out the cupboard I noticed that they are a size 12 and 13! I still have the box which states a size 12. Can I take them back to the shop and ask for what I paid for, a size 12?

kazwookie

FayeC wrote: »

I bought a pair of size 12 ugg boots for my daughters xmas from Office last november, she wore them for around 3 months. I them put them away for this winter, when I took them out the cupboard I noticed that they are a size 12 and 13! I still have the box which states a size 12. Can I take them back to the shop and ask for what I paid for, a size 12?

Err if she has worn them, and not said anything to you, about the size of them, then I would not have thought so.

Also I would have thought you should have checked befroe you left the shop.

frugal_mike

I think that after wearing them for 3 months and then keeping them for the rest of the year then acceptance will have occurred. She didn't notice they were wrong last time so I doubt she'll notice this time.

earthstorm

So you purchased these 11 months ago and out of them they were worn for 3 months of these without anyone noticing them as different sizes.

I dont think you will get anywhere. the box means nothing, you would need proof of purchase (receipt or CC statement)

Fishingtime

As my mother used to say " You will grow into them "

Hintza

Fishingtime wrote: »

As my mother used to say " You will grow into them "

Or at least one of them :rotfl:

FayeC

I do not have my receipt but do have my bank statement. My fault, I should have checked them. will be checking all shoes from now on.

redcard

FayeC wrote: »

Can I take them back to the shop and ask for what I paid for, a size 12?

I'm absolutely 100% certain that you can.

earthstorm

redcard wrote: »

I'm absolutely 100% certain that you can.

could be hard after 11 months and 3 months wear, but no harm in trying

yangptangkipperbang

redcard wrote: »

I'm absolutely 100% certain that you cannot.

They were "accepted" and there is no defect.

Most people's feet are different sizes/shapes anyway - perhaps a 12/13 mix is the best combination for your daughter.

Next time ask for a "pair", one a 12 and one a 13 :rotfl::rotfl:

noelphobic

Surely her feet would have grown in a year and they would now be too small anyway?