Curious text message from Orange asking me to call 244

FF99

I received the following text :-

"Message from Orange Customer Services. Please call us free by dialling 244free from your Orange handset in the UK. We value your feedback."

Is it genuine and whats it all about ? I am only half way through my contract, so I can't beleive they want to sell me another one yet.

pks00

Sounds dodgy to me. Any decent company wouldnt tell you to call them. They always call you!!!
I would personally just delete it.

If you are concerned then look at the sender of the txt message and also phone up Orange (their official number - whatever that may be, check the website). Do not respond back to this 244 number.

diamonds

244 will be an orange network shortcode, like 150 customer services, if im not mistaken its defo a orange no - if called it before cant recall what for thought !

mr_accountant

I received this exact message this afternoon- and i have a t-mobile contract.

I left it as it is; if they can’t be bothered to ring me i think they have answered their own question about their customer services.

alanclose

ring orange customer services and ask if it is legitimate

mattv79

mr_accountant wrote: »

...I left it as it is; if they can’t be bothered to ring me i think they have answered their own question about their customer services.

:rotfl: lol, hit the nail on the head there sir!

hurrah

It is legit they are conducting a customer survey.

pks00

hurrah wrote: »

It is legit they are conducting a customer survey.

Then surely they should be ringing you, and not asking you to ring them?

redux

pks00 wrote: »

Then surely they should be ringing you, and not asking you to ring them?

Maybe it's more courteous to ask people to call back when or if it's convenient, rather than risk calling them at an inopportune moment.

The call is free anyway

diamonds

& 244 is a free call, my old bill confirms