Kwik Fit hard sell?

jc292

Wow so many replies, thank you! Seems I had a lucky escape then! :j I have the car safely back now still to be repaired.

It was the quite aggressive/pushy attitude on the phone that made me think something was up - that and the fact his quote (I think it was 570) was laced with comments like "and that's a discounted rate on the front pads too etc.", "the front discs are destroyed" (Really?), "you can take it away but you'll be driving a dangerous vehicle". Well maybe technically but I will get it fixed soon and I don't think it's as dramatic as that.

Anyway it was obviously not much of a discounted rate as I phoned up my local garage about the rear discs/pads and they reckon 160+VAT. That's a lot less than the 310 (inc VAT) Kwik Fit quoted for the same rear brake work.

Cheers!

ballyblack

How they continue to get fleet contracts (apart from their sheer size) is totally beyond me.

I suppose the big fleet customers get substantial discounts and have to deal with a hard nosed fleet manager?

The retail customer is the 'cream' and gets the hard sell

Steve059

ariba10 wrote: »

If I broke down outside Q F I would push the car to the next garage.

The road going past my local rip off tyre depot has a morning rush hour only bus lane and a normal lane. Regardless of the time of day, I drive past them in the right-hand normal lane, just in case they [CENSORED] up my car as I drive past.

mochynbach

Kwick fit are liars and thieves, whether their 'mechanics ' were before they joined their employment, or have been hypnotised to become masters of deception by the Kwick fit 'ethos', I guess we'll never know.

Steer clear of them; they've had me once and tried it on a further 2 times (in seperate branches). I have now learnt my lesson!

goonarmy

I passed an mot there today with a bulb out and asscoiated dash warning lamp. Which was nice.

harrys_dad

You can't get sh+++er than a Kwik Fit Fitter.

OddballJamie

goonarmy wrote: »

I passed an mot there today with a bulb out and asscoiated dash warning lamp. Which was nice.

Did you know the bulb was out before you put the car in for the MOT?

goonarmy

OddballJamie wrote: »

Did you know the bulb was out before you put the car in for the MOT?

Yep. Didnt mention it though cos its the first car i have with a warning in the dash. Though kf man would have seen that. Company car though so ill fix it in company time, only side light so wont get pulled for it.

OddballJamie

goonarmy wrote: »

Yep. Didnt mention it though cos its the first car i have with a warning in the dash. Though kf man would have seen that. Company car though so ill fix it in company time, only side light so wont get pulled for it.

Oh company car, that explains it. Thought you were loaded taking a car for an MOT there with a known fail item.

Isn't three years normally change over on company cars? Get them to sort you out with a new one.

arcon5

If ops allowed her rear breaks to get so low as to grind and scorch the the rear brake disc then I could believe the front to be !!!! aswell to be honest!

Sounds like it was a hard sale - they have no legal right to detain your vehicle, but you do have a legal duty to keep your car roadworthy - which when going in it wasn't!

Probably was the hard sell, it is a ridiculous price - but may not have been an outright lie.