My Hermes website down , any one else experiencing problems ?

Phildave

Fizzylizzy wrote: »

Hi last night I booked in two parcels for collection today by my Hermes, this morning I have went to website to print labels and I'm unable to get onto website it's saying they are updating ? Am a bit stuck as to what to do as courier is meant to be collecting my parcels this afternoon and I've no way of contacting my Hermes to get labels printed ??
Anyone else experiencing same problem ?
X

According to an email received Monday, MyHermes site is down for maintenance until 10:00 this morning :j

dawn1

i have just booked a collection with no problems
booked , paid and printed off labels

November2

Well, still can't get on! Checked their facebook page and there are dozens of annoyed people on there! All sorts of problems. I've booked my parcels via Parcel2go which still comes up with the Myhermes service so hopefully they'll be ok. Wish they didn't print so much rubbish on their labels though, it's using up all my ink!

November2

Anyone else still experiencing problems? I still can't get on the site. Managed to email them but just got a stock reply. To my cost I've just discovered Parcel2go Myhermes service doesn't cover the same areas as Myhermes, have just had to block NI, Highlands from all my listings! Please someone help me get back onto Myhermes site, I know I'm not the only one experiencing this problem, anyone found the solution yet?

soolin

I've only ever dealt with them direct not through a third party so it was easier to make a fuss on Facebook as I didn't need to be referred back to the third party.