Help! Water Leak

Xanadu86

We recieved a letter today from welsh water, saying that our properties water supply has a leak on the pipework / fitting beyond the boundary of the street in which the water main is located.

It also says it is an offence to waste water supplied to us and that we must have it fixed within fourteen days.

Does this mean the leak is in the road? Or in our water mains in the garden? I dont even know where the water mains is.

Also how expensive do you think this will be to fix? We have no money whatsoever.

deanos

Give them a ring as it looks like they do 1 free repair per property so you should not be charged

http://www.dwrcymru.com/English/Company/Operations/efficiency/index.asp

As part of our commitment to reduce leakage, we will normally endeavour to repair one leak on a homeowner’s supply pipe, free of charge. If the supply pipe is found to be in poor condition, a repair might not be the most feasible option and we may decide to replace the pipe, up to a maximum of 15 metres, also free of charge. For more information on our leak repair scheme, please call FREEPHONE 0800 052 0138 and ask for a leakage information sheet

emweaver

Ive had 2 leaks and never been charged by severn trent. They also didnt charge me for the water wasted in the leak

tosco12

Just had aleak repaired in the south west water area, plumber contacted and it cost me £500 to get fixed with £250 returned by south west water, all future leaks will have to be repaired at full cost price of £500.....RIP off britain