We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Mis-Sold EE Broadband with a phone contract
KeepRightOn1
Posts: 5 Forumite
I upgraded my phone contract from Orange to EE 14 days ago to a iPhone 5S & iPad Mini and was surprised when I recieved a wireless router in the post the next week, I have just looked through the contract and realised without my knowledge they sold me broadband ( They told me at the time they were giving me a option of £100 off my bill if I later signed up) also so now I don't know what to do, I want to cancel the broadband and only the broadband but don't know if I would be able to without paying a fee and they are due to install it on the 7th of this month! Can anyone help? Thankyou.
0
Comments
-
I forgot to add to this article, I also live with my parents so if I can't cancel it could I just refuse them entry to the property?0
-
You need to cancel before the service is provided. They probably wont need access to the property anyway.0
-
You cannot cancel an upgrade, but as BB was a new provision, you can certainly change your mind on this - however you need to tell them, as they will take your phone line from your current provider too.
After that, it gets very complicated!0 -
Broadband is self install, they don't come to the property.No free lunch, and no free laptop
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.4K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards