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Mis-Sold EE Broadband with a phone contract

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I upgraded my phone contract from Orange to EE 14 days ago to a iPhone 5S & iPad Mini and was surprised when I recieved a wireless router in the post the next week, I have just looked through the contract and realised without my knowledge they sold me broadband ( They told me at the time they were giving me a option of £100 off my bill if I later signed up) also so now I don't know what to do, I want to cancel the broadband and only the broadband but don't know if I would be able to without paying a fee and they are due to install it on the 7th of this month! Can anyone help? Thankyou.

Comments

  • I forgot to add to this article, I also live with my parents so if I can't cancel it could I just refuse them entry to the property?
  • littleboo
    littleboo Posts: 1,726 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You need to cancel before the service is provided. They probably wont need access to the property anyway.
  • Buzby
    Buzby Posts: 8,275 Forumite
    You cannot cancel an upgrade, but as BB was a new provision, you can certainly change your mind on this - however you need to tell them, as they will take your phone line from your current provider too.

    After that, it gets very complicated!
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Broadband is self install, they don't come to the property.
    No free lunch, and no free laptop ;)
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