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Mis-Sold EE Broadband with a phone contract
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KeepRightOn1
Posts: 5 Forumite
I upgraded my phone contract from Orange to EE 14 days ago to a iPhone 5S & iPad Mini and was surprised when I recieved a wireless router in the post the next week, I have just looked through the contract and realised without my knowledge they sold me broadband ( They told me at the time they were giving me a option of £100 off my bill if I later signed up) also so now I don't know what to do, I want to cancel the broadband and only the broadband but don't know if I would be able to without paying a fee and they are due to install it on the 7th of this month! Can anyone help? Thankyou.
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Comments
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I forgot to add to this article, I also live with my parents so if I can't cancel it could I just refuse them entry to the property?0
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You need to cancel before the service is provided. They probably wont need access to the property anyway.0
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You cannot cancel an upgrade, but as BB was a new provision, you can certainly change your mind on this - however you need to tell them, as they will take your phone line from your current provider too.
After that, it gets very complicated!0 -
Broadband is self install, they don't come to the property.No free lunch, and no free laptop0
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