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Air Malta through Malta bargains no documents

jumbles_2
jumbles_2 Posts: 88 Forumite
edited 2 October 2013 at 6:52PM in Flight delay compensation
My mother died suddenly and had to book a flight to UK quickly did it:through Malta bargains paid with direct debit card and collected tickets at airport. Just have a line on bank statement saying date paid Malta bargain £162. No reference, airmalta was their carrier. The air Malta flight was delayed 4 hours journey from hell. Do I claim of air Malta

Thanks
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