royal mail compo limit

martindow

jasmineswhiskers wrote: »

If you're selling it on ebay you claim for the £30 - you have to provide ebay and paypal sale information on the RM Claim form.

The OP bought for 20 and sold at 30 so they should be claiming 20. If they had bought at 100 and sold it used for 30 they should claim 30.

It should always be the lower of the two figures as that is your loss. RM don't expect to pay your profit.

sham63

martindow wrote: »

The OP bought for 20 and sold at 30 so they should be claiming 20. If they had bought at 100 and sold it used for 30 they should claim 30.

It should always be the lower of the two figures as that is your loss. RM don't expect to pay your profit.

I was under the impression that for Ebay-specific claims, a copy of the Ebay sale page and the PayPal payment/refund pages were enough to make a claim regardless of the original purchase price?

I have claimed this way 3 times over the past few years and have never been asked for any other evidence - and all the claims were paid in full.

porto_bello

Bear in mind that if, in your claim, you prove a value of more than the compensation limit, you are likely to end up with nothing at all.

If say you can show an item is worth £30 and you are claiming only £20 compensation, Royal Mail are likely to reply that since you sent it underinsured, you get ZERO compensation!