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  • Laz123
    Laz123 Posts: 1,742 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Does that mean you've sorted it out, or at what stage are you now?
  • J_B
    J_B Posts: 6,965 Forumite
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    Laz123 wrote: »
    Does that mean you've sorted it out, or at what stage are you now?

    Doh! Sorry, misspelling. I meant uninstall not install.

    Drivermax said I had 23 outdated drivers, including the mouse.
    I tried to upgrade the mouse, but despite saying there was an available update, it then said there wasn't.
    I 'updated' another USB driver that it said was available but then kept getting BSOD, so did a system restore and uninstalled Drivermax and now the PC is working fine, BUT the 'jumping' still happens.
    So, nope, it ain't fixed, it's still the same.
    I will try in safe mode shortly ......
  • J_B
    J_B Posts: 6,965 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    So ....
    In safe mode ...
    The problem is still there ....

    Does this mean that it's probably a dodgy wheel and that I need to take it back to the shop? :(
  • Laz123
    Laz123 Posts: 1,742 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Can you give you specs. Any program shouldn't give you BSOD. It rather sounds like you've got some issues which need to be sorted out. It's either that you've been infected or there's a hardware problem.
    Have you run a Malwarebytes scan and an av scan?
  • victor2
    victor2 Posts: 8,343 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    Sounds like a dodgy mouse or driver.
    Try it on another computer if you can.
    I'd return it for another if that's possible, but wouldn't expect too much from a replacement one - you'll just have to change teams! :)

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  • J_B
    J_B Posts: 6,965 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Laz123 wrote: »
    Can you give you specs. Any program shouldn't give you BSOD. It rather sounds like you've got some issues which need to be sorted out. It's either that you've been infected or there's a hardware problem.
    Have you run a Malwarebytes scan and an av scan?

    If I gave you my specs I wouldn't be able to see :rotfl: (sorry)

    BSOD is no more since I uninstalled drivermax and 'system restored' to before it updated my USB driver
  • J_B
    J_B Posts: 6,965 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 30 September 2013 at 8:30PM
    victor2 wrote: »
    Try it on another computer if you can.

    Hmmm, why didn't I think of that :o it does the same on t'other PC
    victor2 wrote: »
    I'd return it for another if that's possible, but wouldn't expect too much from a replacement one - you'll just have to change teams! :)
    Even after suffering yesterday's canary bashing, my allegiance is unchanged ;)
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