Thomson response

sibleyjcs

I got this response from Thomson's

"As part of our investigation I have checked our flight reports and can see your flight was delayed due to a technical defect being detected prior to a previous scheduled flight. This then caused a knock on effect to your flight. The aircraft is unable to be legally dispatched with this defect. Therefore the cause of this delay sits under Extraordinary Circumstances, as the technical issue with the aircraft was not due to poor maintenance and is not something that could have been foreseen."

Not quite correct as we were boarded when the fault was found ,is there anything i can do ?

Vauban

sibleyjcs wrote: »

I got this response from Thomson's

"As part of our investigation I have checked our flight reports and can see your flight was delayed due to a technical defect being detected prior to a previous scheduled flight. This then caused a knock on effect to your flight. The aircraft is unable to be legally dispatched with this defect. Therefore the cause of this delay sits under Extraordinary Circumstances, as the technical issue with the aircraft was not due to poor maintenance and is not something that could have been foreseen."

Not quite correct as we were boarded when the fault was found ,is there anything i can do ?

Yes, read the FAQs and decide whether you want to take legal action to get your compensation, instruct a NWNF lawyer (for 30% of your claim) or walk away.

Mark2spark

The same as everyone else, take them to court using the method detailed here every few posts.
If you challenge them, they will just lie to you again, and say oh yes, sorry, it was a technical fault discovered on push back, still EC's, so no compo.

Or go no win no fee firm.