Post Office withdrawals & Santander

Frozen_up_north

My new 123 account debit card is definately active as I transferred some cash into the account today via a visit to a local branch, then checked it via the ATM.

The staff in the Santander branch said only the old A&L account numbers would work in the Post Office, which ties in with the view of the local post mistress.

It's confusing and needs someone to bang heads at Santander and/or the Post Office.

Fortunately I have a fairly local Santander branch and can draw money for free at the local supermarket and petrol stations, but it would be nice to be able to use the Post Office!

kkpolobear

i've got a 123 account and in some post offices it works and some it doesn't. So i cant really say why it does and doesn't but when mine change over my sort code changed too. So i guess its luck of the draw lol

ses6jwg

Only former A&L accounts, opened before around June 2010, will work at the post office. Santander business accounts work also.

This includes accounts upgraded since 2010.

I'm not 100% certain, but your debit card must start with 4567 for it to work at the PO.