Parking Eye final Debt Recovery letter

android26

Hello and thanks for the reply. I got that letter three months or so ago.
It doesn't look it is anything other than a warning for further action, ie. the subsequent Debt Rec + letters.
I guess that's the reason for non compliance, so I didn't think it was anything important.
Would that go against them in court as much as my ignoring it would against me?
Looks like I have some more reading to do in the next few days!

Umkomaas

OP see my post #2. Do you have any receipts (or bank/cc statements) for your shopping trip that day? If you do, then you need to be getting these off to PE, even at this stage.

The person I was helping (off forum) was at a very similar LBA stage with PE and receipts were the key to getting the charge cancelled - pronto.

android26

Thanks Umkomaas.
Your suggestion was tried many months ago, but I do appreciate the replies, and it is also helpful for anyone coming here from a google search.

I've spoken to the parking co many times and told them about receipts and asked if I were to appeal even though it was past the 28 days, would it be successful. I was told it was not necessarily grounds for a cancellation. They would not let me speak to anyone else, even though on one occasion I heard the lady on the phone asking around the office for someone to talk to me, which surprised me that she'd bothered! I also found who I believed to be the management co. at the site. The person I spoke to said they didn't run it so that avenue ground to a halt.

A second round of the same thing has been under way from the day I first posted. We shall see if anything more positive comes from it this time.

Umkomaas

android26 wrote: »

Thanks Umkomaas.
Your suggestion was tried many months ago, but I do appreciate the replies, and it is also helpful for anyone coming here from a google search.

I've spoken to the parking co many times and told them about receipts and asked if I were to appeal even though it was past the 28 days, would it be successful. I was told it was not necessarily grounds for a cancellation. They would not let me speak to anyone else, even though on one occasion I heard the lady on the phone asking around the office for someone to talk to me, which surprised me that she'd bothered! I also found who I believed to be the management co. at the site. The person I spoke to said they didn't run it so that avenue ground to a halt.

A second round of the same thing has been under way from the day I first posted. We shall see if anything more positive comes from it this time.

To be honest, talking to a PPC has hardly ever produced positive results - the fob-off is stock-in-trade for them.

If you haven't already done it, and I won't harp on about it again, I would, despite their 28-day deadline, write with copies of the receipts. It really has worked many, many times with PE, that one can only deduce that there is some hidden clause in their contract with the principal whereby proof of shopping/purchase 'unlocks the door'.

If you have already written on this basis, sorry to have laboured the point - just trying to help you find a (easy) way around this.

android26

No worries... It is a point worth labouring. Ultimately not paying with the minimum of hassle is the goal for all of us. Winning at POPLA is good. Winning at court is even better, if you have the time to manage a defence. It would certainly provide a sense of achievement.

Incidentally, I think I have found a door. Just need to find the right key.

android26

Just a quick update.
Charge cancelled
I didn't want to say until I had the confirmation.

I got in touch with the agents of the landlord just before my original post. I wasn't hopeful and therefore came on her to ask advice as to which direction to take should the agent not come through with a solution.

I had done much of the reading in the previous months so I had a bit of a head start, luckily. I still had to get my head around the new and more current opinions and arguments.

If there are any moderators or admins with specific interest in or information on the "genuine shopper" argument, please feel free to pm me as I may need some further assistance if I take things further.

Thank you all that replied and to those that have shared their info and experiences over the site, especially those that have had far more important things to be attending to.

Umkomaas

Well done Android - excellent result. Glad to have [STRIKE]pestered[/STRIKE] helped you in some way :T

android26

Annoying thing is, I researched for ages and was in contact with the agents when I first became aware of the pcn. Unfortunately I was told then that they did not know this retail park. If only I had been informed correctly....

Coupon-mad

Well done for persevering with being a thorn in their side! :T

I have added your success so other newbies can see it, in this sticky thread at the top of the forum:

https://forums.moneysavingexpert.com/discussion/4766249

Just look how PE complaints outnumber all the other PPCs added together - and I have collated EVERY successful complain that I have read about on here and on pepipoo forums over the last 8 weeks.

Shame on PE; a pariah and a parasite company! :mad:

android26

Thank you Coupon Mad. Are you under the same name on pepipoo too?

I may well be taking things further with the estate agent, if just to point out how their contractor operates.

If anyone has specific info with reference to being genuine shoppers and how this may be contravening hidden clauses and consumer regulations, please let me know. I have seen parts that refer to consumers making choices not armed with full facts etc. being at a loss.