Tenants asking for rent discount

Guest101

Lets try this differently.

OP: did you let the tenants arrange the days for repair/delivry etc? Or did you tell them when it was happening?

I really think that some compensation is good for relations. Legally you are not obliged, but to keep good tenants, and accept that it is inconvinient for them.

Like i said would you have let them supervise these works in your home? If not, why do you think they are comfortable letting you into their home unsupervised?

persa

Guest101 wrote: »

Would you let a tenant be in your house when work was carried out, and you be out?

Bit different, isn't it? The LL has a vested interest in the tenant's home being well maintained, there isn't the same dynamic the other way round!

I wouldn't rent from a LL I thought was dodgy - if it's not inconvenient to me, I'll wait in. If it is, my LL can come round with his set of keys and let in the tradespeople.

What I would object to is neither myself nor my LL supervising. Because that's just letting random people have the run of my home.

quidsy

The LL has an interest in the bricks & mortar but probably could care less about my personal items. What happens if a tradeperson steals something whilst LL is in charge of the place or a content is damaged, who's insurance pays?

Guest101

persa wrote: »

Bit different, isn't it? The LL has a vested interest in the tenant's home being well maintained, there isn't the same dynamic the other way round!

I wouldn't rent from a LL I thought was dodgy - if it's not inconvenient to me, I'll wait in. If it is, my LL can come round with his set of keys and let in the tradespeople.

What I would object to is neither myself nor my LL supervising. Because that's just letting random people have the run of my home.

You've met the LL how many times? How do you know is he's dodgy or not?

The LL has an interest in HIS property, he couldnt care less about the tenants property.

outofmoney

Trying to look at this from both sides.

As a LL, you quickly and efficiently replaced/repaired all items. You made yourself available to take care of deliveries and to be present for repairs, alleviating the tenant from missing work.

All sounds good and no reason for compensation.



As a tenant, within a few weeks a fair bit has gone wrong. They have probably only met you once or twice and as nice as you may have come across you are still a stranger in their home. They would rather be there and possibly did not get a say in when this would be convenient. It's not been a one off either!

The kitchen possibly no longer looks stylish/sleek like it did before (Some tenants are house proud you know!) The issue with the freezer is not a major one but possibly has meant changes to the way they go about things and live. They may have been able to put a weeks worth of frozen food in and now have to pop to the shops on a working day to get the extra supplies that now don't fit.

Whilst the above may sound far fetched, when our oven died the LL replaced a fairly basic one with a very basic one, and we lost the timer. No big deal he thought. But actually we can no longer go out for the day and come home to a cooked meal. We either have to get a take away, start cooking when we come home or be have a shorter day out. So what is not a big deal to our LL is life changing to us.

From this view, they deserve some small compensation. Maybe to put towards a small freezer or to cover some of the time off they have had to have.

It really is up to you how you want to look at it. Mainly dependant on how you want your relationship with the tenants to continue.

Lokolo

Guest101 wrote: »

You've met the LL how many times? How do you know is he's dodgy or not?

The LL has an interest in HIS property, he couldnt care less about the tenants property.

Surely they are one of the same? If the tenant doesn't feel safe or happy, they will leave the property which is in the interest of the landlord.

Guest101 wrote: »

Would you let a tenant be in your house when work was carried out, and you be out?

Why would a tenant be in my house? Stupid question.

However, if I was a tenant, would I mind the landlord being in my house to carry out work? No I wouldn't.

quidsy

I once & only once let my LL deal with an issue without me being there, he didn't close the door properly (You had to pull it & hear the lock click, he must have just pulled it behind him) nor had he chubb locked it, even though he had the key. The result was I came home from work to find my front door wide open. Thankfully it had only been a short while & no one had gone in but if my house had been burgled I doubt my insurance would have paid out as I had given the LL permission & my key to get in.

Any tenant letting LL do this stuff whilst they are not there needs their head examining imo.

Lokolo

quidsy wrote: »

Any tenant letting LL do this stuff whilst they are not there needs their head examining imo.

Yes because all landlords are the same as yours.....

wegle

I can see both sides here.

I'm a tenant and would not expect a rent reduction for having to take time off work to be in the house when tradespeople were present. It would be my choice to attend. My landlord is fantastic but it is still my home, and whilst there are strangers in it, I would like to be present.

You've attended and fixed everything in a timely manner. I think the reason they are upset is because, unfortunately all these things have gone wrong in a short space of time. Had these all happened over the span of a couple of years I doubt they would be asking.

From their point of view, they've moved into their lovely new home, which came with all these fantastic appliances and they were excited. Now to them it feels like everything is breaking and they are losing the lovely appliances they thought they were signing up to rent.

I'm not sure what the resolution is here. If you want to keep them as long term tenants then maybe it will be worth a little gesture but if you're happy for them to leave as soon as they can then just explain that you have met all your legal obligations etc.

quidsy

Lokolo wrote: »

Surely they are one of the same? If the tenant doesn't feel safe or happy, they will leave the property which is in the interest of the landlord.

The tenants personal property, not the bricks & mortar property, so no, not one & the same.

Lokolo wrote: »

Why would a tenant be in my house? Stupid question.

It's called a hypothetical scenario.