Sky and topcashback

JamesN

Hi,

I left sky about 5 months ago to go to talk talk. I've not been impressed with their service and due to their recent price increase i've decided to use the opportunity to leave free of charge.

So, my plan was to get my partner to sign up to sky through a topcashback deal. Would she count as a new customer? As i understand it you need to have left sky 12 months ago to be classed as a new customer. I left 5 months ago but my partner has never been a sky customer.

Would this work and she would still get the cashback?

Thanks,
James

[Deleted User]

This is unlikely to work as your address would still be on record at Sky.

JamesN

yeah but surely it isn't based upon address? As new people moving in would then not be able to get a deal despite never being a sky customer?

[Deleted User]

JamesN wrote: »

yeah but surely it isn't based upon address? As new people moving in would then not be able to get a deal despite never being a sky customer?

Your wife would have to falsely claim to be newly moved into the property and that having the same surname as the original occupier is a coincidence.
Sky aren't fools, they won't give new customer offers to people who haven't cancelled for more than 12 months.

JamesN

Isn't my wife yet so different surname at the moment. Plus there isn't any proof we could give of when she moved in. I guess we'd just have to stomach it being declined if it happens.

thommy

There should be no reason at all for you not to get your partner to open a Sky account.
It's quite simple -there's no fraud or deception as is incorrectly inferred above.
It's up to you if you want your partner to be responsible for paying the phone/broadband bill. She's not been a customer before...therefore she is a new customer....

You have nothing to lose and cashback is not guaranteed anyway.

Sky, though, will be only too happy to get an account back on that address....

[Deleted User]

thommy wrote: »

It's quite simple -there's no fraud or deception as is incorrectly inferred above.

Nonsense.
Sky's terms and conditions allow new customer offers to only be applied where whole households have ceased to be customers for 12 months or more. Of course it's deceitful to tell Sky that you have only just moved to the property purely for pecuniary gain.
Whether the Op will get away with it is a different matter, especially as his partner does not share his surname.

chanz4

cancel, within a month I had 50% off on old proeprty

[Deleted User]

chanz4 wrote: »

cancel, within a month I had 50% off on old proeprty

That's a totally different scenario. OP has left Sky and gone to another supplier, not left awaiting an offer from Sky to return.
If he is honest with Sky then the chances of him being offered a deal to return are increased substantially, I have to say.

thommy

Moneyineptitude wrote: »

Nonsense.
Sky's terms and conditions allow new customer offers to only be applied where whole households have ceased to be customers for 12 months or more. Of course it's deceitful to tell Sky that you have only just moved to the property purely for pecuniary gain.
Whether the Op will get away with it is a different matter, especially as his partner does not share his surname.

'Of course it's deceitful to tell Sky that you have only just moved to the property purely for pecuniary gain'

- Who on earth suggested that? You don't need to tell them.

Households evolve, change...consequently have different requirements...

I don't think Sky are the least bit interested in the legal or moral definition of the op's 'household'....lol.

[Deleted User]

thommy wrote: »

I don't think Sky are the least bit interested in the legal or moral definition of the op's 'household'....lol.

Sky are certainly interested in preventing new customer deals (new equipment etc) being given to those who are not actually new customers .

thommy wrote: »

Who on earth suggested that?

The OP in the first post of this thread suggested exactly that.:eek: