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Three PAYG - minimum usage policy

Myser
Myser Posts: 1,907 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
I am thinking of switching to Three as Vodafone reception is poor in our area and calls often seem to drop.

Do Three disconnect a number if it is used infrequently?

Can current/past users of Three tell me whether they enforce the minimum usage policy?

Thanks.
If my post hasn't helped you, then don't click the 'Thanks' button! ;)

Comments

  • NFH
    NFH Posts: 4,396 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    You officially need a balance deduction every six months in order to keep it active. However, I have a Three PAYG SIM card with no credit and I keep it active with an incoming call every six months. Most UK networks do the same.
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Myser wrote: »
    ...Vodafone reception is poor in our area and calls often seem to drop.

    Thanks.

    Hi Myser,

    It's a shame to see that you've had some problems with our network.

    For further help with this I'd recommend following the troubleshooting steps in the Network Issues thread on our eForum.

    Although I can't provide you with a link to it due to the posting guidelines which company representatives are obliged to follow, you'll find the thread in the eForum's Network Updates section.

    If you come across a thread where your area has already been mentioned could you post a link to the thread so I can chase things up?

    Kind regards,

    Lee

    Web Relations

    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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