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£400 less because of a scuff on a wheel?

Has anybody else had any dealings with webuyanycar.com ?

I have just wasted a day traveling to cambridge with my car for the guy to tell me it is worth £400 less than the original quotation because of a tiny little scuff / flake on one of my wheels?

I have asked if I get it fixed can we stay at the same figure but the figure was only valid today? Now I am back to square one, had a day off work and wasted it driving a long way for nothing.

I was led to believe they had stopped all this ripping people off?
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Comments

  • mvteng
    mvteng Posts: 514 Forumite
    Part of the Furniture 100 Posts
    My experience with them was very good.

    I noted all scratches / defects online when making an appointment, & they honoured the price quoted without any quibble or problems.

    Maybe try doing a new booking but include the wheel damage & see what price they come up with?
  • you could buy a whole wheel for less than that. they're trying you on.
  • janis321 wrote: »
    because of a tiny little scuff / flake on one of my wheels?

    Had you told them about it? If you didnt, and from the rest of your post you evidently know their reputation, then you really only have yourself to blame.

    Get a new quote declaring this damage plus ANYTHING else and see how much they lower their quote. If its less than the cost of repairing then trade it on that. If its more than the cost of repairing then requote for it without the damage, book the appointment with enough time to get the wheel repaired and get the repair done.
  • Had you told them about it? If you didnt, and from the rest of your post you evidently know their reputation, then you really only have yourself to blame.

    Get a new quote declaring this damage plus ANYTHING else and see how much they lower their quote. If its less than the cost of repairing then trade it on that. If its more than the cost of repairing then requote for it without the damage, book the appointment with enough time to get the wheel repaired and get the repair done.

    I went over the car carefully but just didnt notice it. Maybe it was the position of the wheel or it happened after I looked over the car.

    Even so I think £400 is taking the micky a little bit, a friend of mine has said he knows a company that will fix for £70 so I'm sure they know how much it would cost to repair.
  • spacey2012
    spacey2012 Posts: 5,836 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If something appears to good to be true...
    Be happy...;)
  • Strider590
    Strider590 Posts: 11,874 Forumite
    It's the usual scam really, betting that once you get there you'll accept the lower price because of the distance you travelled. Surprised such a high profile company are playing this game though........

    Wonder if perhaps he was skimming some cash off the top for himself?
    “I may not agree with you, but I will defend to the death your right to make an a** of yourself.”

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  • londonTiger
    londonTiger Posts: 4,903 Forumite
    edited 12 September 2013 at 1:44PM
    this is what happens when you put salesmen on performance related pay. I had a weekend job in a trainer shop and we used to sell shoecare products.

    Rather we had to sell half number of shoecare products for every shoe we sold. A lot of them were utter crap. They paid around 20p each for them and sold them for 1.99-2.99 each.

    We had a whitener that was for white trainers that would completely wreck the lock of the shoe if you use it because it will discolor the shoe threads and get trapped into trimmings where different panels meet, you couldn't blend it in. the finish was like you put wall paint on your shoe.

    There were other dubious products like deodrants, leather cleaners and rain repellers - which although good. Was pointless using on £40 trainers.

    Who uses rain repellents on the shoes every week? Surely you just avoid stepping on puddles?

    Anyway, we were pressured into selling this crap. I did pretty badly because I couldn't get myself to "believe in this products". There were some snake oil salesmen type in the team who would sell anything.

    One guy sold the rain repeller with roller blades saying that you can use the rain repeller in the wheel bearings to make it faster and last longer (anti rust). Completely BS. you'd have to leave roller baldes out in the rain all winter for it to rust stainless steel.
  • ILW
    ILW Posts: 18,333 Forumite
    this is what happens when you put salesmen on performance related pay.
    Decent salesmen would not work for a fixed salary. Rubbish ones will though.
  • this is what happens when you put salesmen on performance related pay. I had a weekend job in a trainer shop and we used to sell shoecare products.

    Rather we had to sell half number of shoecare products for every shoe we sold. A lot of them were utter crap. They paid around 20p each for them and sold them for 1.99-2.99 each.

    We had a whitener that was for white trainers that would completely wreck the lock of the shoe if you use it because it will discolor the shoe threads and get trapped into trimmings where different panels meet, you couldn't blend it in. the finish was like you put wall paint on your shoe.

    There were other dubious products like deodrants, leather cleaners and rain repellers - which although good. Was pointless using on £40 trainers.

    Who uses rain repellents on the shoes every week? Surely you just avoid stepping on puddles?

    Anyway, we were pressured into selling this crap. I did pretty badly because I couldn't get myself to "believe in this products". There were some snake oil salesmen type in the team who would sell anything.

    One guy sold the rain repeller with roller blades saying that you can use the rain repeller in the wheel bearings to make it faster and last longer (anti rust). Completely BS. you'd have to leave roller baldes out in the rain all winter for it to rust stainless steel.

    Don't know much about rain repellents, but I use stain and water repellent on my trainers on the suede/nubuck bits and it's great stuff, any split drinks in the pub run straight off, it's keeping my current Tigers in very good condition. Been using it since I spilt a curry on a brand new pair of Beckenbauers and ruined them.
  • One guy sold the rain repeller with roller blades saying that you can use the rain repeller in the wheel bearings to make it faster and last longer (anti rust). Completely BS. you'd have to leave roller baldes out in the rain all winter for it to rust stainless steel.

    Low quality stainless steel (made with a low chromium content) can show signs of rusting within a week or two if left in a damp environment.
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